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Chilis Grill And Bar - Front Of House Manager Resume Example

Tmdieerh Efazre
XXXX X XXXXXX XXX, Wichita, KS 67204 XXXX X XXXXXX XXX, 67204, Wichita KS | XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Summary

Friendly and enthusiastic leader with 15+ years of specialization in customer service industry. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Administration and Management
  • Judgment and Decision Making
  • Coordination
  • Time Management
Experience
Poker Room Manager 02/2012 to Current
Kansas Star Casino Mulvane, KS
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Resolve customer complaints regarding problems such as payout errors.
  • Train new workers or evaluate their performance.
  • Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
  • Interview and hire workers.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  • Prepare work schedules and station arrangements and keep attendance records.
Front of House Manager 11/2010 to 02/2012
Chili's Grill and Bar Wichita, KS
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
Assistant General Manager 03/2010 to 11/2010
Jose Peppers Wichita, KS
  • Count money and make bank deposits.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
Restaurant General Manager 05/2008 to 03/2010
Pizza Hut Wichita, KS
  • While employed by Fugate Enterprises, Pizza Hut., my store consistently performed in the top 5 in the city in all categories, including labor control, inventory control, gross profits, and sales.
  • I left Pizza Hut after achieving my goal of 2 years managing in a fast food environment to pursue a career with a national fine/casual dining company.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Restaurant General Manager 12/2007 to 05/2008
Heroes Bar & Grill Ponca City, OK
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Overnight vault lead/ Poker Room Assistant Manager 02/2006 to 12/2006
Southwind Casino Newkirk, OK
  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Perform paperwork required for monetary transactions.
  • Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
  • Monitor stations and games and move dealers from game to game to ensure adequate staffing.
Education
High School Diploma: May 2003 Argonia High School - Argonia , KS
Attended 2003-2005: Northwestern Oklahoma State University - Alva , OK
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Resume Details

This is a real resume for a Front Of House Manager in Wichita, Kansas with experience working for such companies as Kansas Star Casino, Chilis Grill And Bar, Jose Peppers. This is one of the hundreds of Front Of House Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Front Of House Manager resume.

Previous Companies:

  • Kansas Star Casino
  • Chilis Grill and Bar
  • Jose Peppers

Previous Job Positions:

  • Front Of House Manager
  • Assistant General Manager
  • Restaurant General Manager

Schools:

  • Argonia High School
  • Northwestern Oklahoma State University

Level of Education:

  • High School Diploma
  • Attended 2003-2005

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