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Ross dress for less - Front End Supervisor Resume Example

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Ajon Ojnsohn
XXXX XXXXXXX XXXX, Harker Heights, TX 76548
XXXX XXXXXXX XXXX, 76548, Harker Heights TX
XXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXX
Professional Summary


Experienced Office Manager with strengths in Customer Service, Administration and sales whom achieves high levels of customer satisfaction.

Skills
  • Conflict resolution expert
  • Customer service excellence
  • Staff scheduling
  • Cash handling
  • POS systems proficient
  • Inventory management
  • Inventory control
  • General accounting principles
  • Employee relations
  • Staff training
  • Quality auditing
  • Policy development
  • Organized and efficient
  • Time management
  • Computer literate
  • Credit card transactions
  • Team leadership
  • Employee scheduling
  • Loss prevention
  • Inventory control procedures
  • Motivated team player
Experience
Ross dress for less Harker Heights, TX Front End Supervisor/Customer Service Jun 2013Current Operated cash drawer transactions with 100% accuracy. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Handled all customer relations issues in a gracious manner and in accordance with company policies. Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals. Facilitated inter-departmental communication to effectively provide customer support. Trained and served as a peer coach for new sales associates. Examined merchandise to verify that it was correctly priced and displayed. Trained and developed new associates on POS system and key sales tactics.
Generated repeat business through exceptional customer service.
monitored employee breaks.
Today's Car wash Harker Heights, TX Customer Service Rep./Cashier Dec 2011Aug 2013 Greeted customers entering location to ascertain what each customer needed. Described product to customers and accurately explained  details and care of products and services. Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a  loyal clientele. Recommended, selected and helped locate and obtain  out-of-stock product based on customer requests. Answered product questions with up-to-date knowledge  of sales and store promotions. Developed reputation as an efficient service provider with  high levels of accuracy. Served as the main liaison between customers,  management and sales team. Investigated and resolved customer inquiries and  complaints in a timely and empathetic manner. Ensured superior customer experience by addressing  customer concerns, demonstrating empathy and resolving  problems on the spot. Helped drive sales goals and achieve monthly quotas. Asked open-ended questions to assess customer needs. Learned, referenced and applied product knowledge  information. Set up and explained new membership contracts. Recommended alternative items if product was out of  stock. cash handling.

Restaurants on the Run' Seattle, WA Assistant Office Manager/Dispatcher Nov 2005Jul 2011 Hired and trained contractors. Oversaw daily office operations for staff of 26. Prepared and distributed payroll. Dispatch/route contractors. Composed and drafted all outgoing correspondence and reports for managers. Oversaw inventory and office supply purchases. Negotiated pricing with vendors regarding wholesale billing and marketing procedures. Processed accounts receivable and accounts payable. Liaised with vendors to order and maintain inventory of office supplies. Analyzed monthly balance sheet accounts for corporate reporting. Developed monthly, quarterly and annual profit and loss statements and balance sheets. Entered financial data into the company accounting database to be verified and reconciled. Generated invoices upon receipt of billing information and tracked collection progress. Communicated with customers to identify and resolve outstanding payments. Cleaned in and around the buildings, prioritizing safety at all times. Inspected facility and grounds and picked up any trash. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone.
Education
Central Texas college Killeen, TX Associate of Applied Science: Law/Paralegal Jun 2015 Expected graduation Jun 2015
Seattle Vocational Institute Seattle, WA GED Jun 1999
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Resume Details

This is a real resume for a Front End Supervisor in Harker Heights, Texas with experience working for such companies as Ross Dress For Less, Todays Car Wash, Restaurants On The Run. This is one of the hundreds of Front End Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Front End Supervisor resume.

Previous Companies:

  • Ross dress for less
  • Todays Car wash
  • Restaurants on the Run

Previous Job Positions:

  • Front End Supervisor
  • Customer Service
  • Customer Service Rep
  • Cashier
  • Assistant Office Manager

Schools:

  • Central Texas college
  • Seattle Vocational Institute

Level of Education:

  • Associate of Applied Science
  • GED

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