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Subs Sandwiches & More - Front End Resume Example

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Leah Long
XXX XXXXXX XXXXXX, Portsmouth, VA 23701
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Remarkable in customer service, with three years experience. Able to handle tough situations in a fast paced environment. Excellent problem solving and negotiating skills. Capable of making outstanding decisions independently. Motivated leader that takes responsibilities and task at hand seriously.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Food Production
  • English Language
  • Complex Problem Solving
  • Speaking
  • Coordination
  • Sales and Marketing
  • Computers and Electronics
Experience
Front End/ Cashier Apr 2013Present Subs Sandwiches & More Portsmouth, Va
  • Oversee activities directly related to making products or providing services.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Front Desk Agent Apr 2015Apr 2016 Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth, VA
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Arrange tours, taxis, or restaurant reservations for customers.
  • Date-stamp, sort, and rack incoming mail and messages.
Waitress Oct 2012Apr 2013 Country Favorites Portsmouth, Va
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Provide guests with information about local areas, including giving directions.
Education
High School Diploma : General Courses Jun 2012 I.C. Norcom High School Portsmouth, Va
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Resume Details

This is a real resume for a Front End in Portsmouth, Virginia with experience working for such companies as Subs Sandwiches & More, Renaissance Portsmouth Norfolk Waterfront Hotel, Country Favorites. This is one of the hundreds of Front End resumes available on our site for free. Use these resumes as templates to get help creating the best Front End resume.

Previous Companies:

  • Subs Sandwiches & More
  • Renaissance Portsmouth Norfolk Waterfront Hotel
  • Country Favorites

Previous Job Positions:

  • Front End
  • Cashier
  • Front Desk Agent
  • Waitress

Schools:

  • I.C. Norcom High School

Level of Education:

  • High School Diploma

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