La Quinta Inns and Suites - Front Desk Sales Representative Resume Example

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Claire Diaz
XXXX X XXXXXX XXX XXX XXXX , Glendale , AZ 85301
Home: XXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented. Dedicated to high levels of customer satisfaction. Hard working and driven. Eager to learn and succeed in new work environment.

Skills
  • Active Listening
  • Speaking
  • Customer and Personal Service
  • Time Management
  • Mathematics
  • Active Learning
Experience
08/2014 to 12/2014
Front Desk Sales Representative La Quinta Inns and Suites - Phoenix , Az
  • Greet, register, and assign rooms to guests.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Issue room keys.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Contact housekeeping or maintenance when guests report problems.
  • Post charges, such those for rooms, food, or telephone calls.
  • Compute bills, collect payments, and make change for guests.
  • Review accounts and charges with guests during the check out process.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Deposit guests' valuables in hotel safe-deposit boxes.
  • Ensure complete customer satisfaction.
03/2014 to 07/2014
Cosmetics Cashier Walmart - Glendale, Az
  • Greet customers entering store.
  • Receive payment by cash, check, credit cards, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Answer customers' questions, and provide information on procedures or policies.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Weigh items sold by weight to determine prices.
10/2012 to 11/2013
Cashier NYPD Pizza - Phoenix , Az
  • Greet customers entering restaurant.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Help set up to open store.
  • Help clean to close store.
  • Take customer orders
  • Ensure customer satisfaction.
Education
05/2014
High School Diploma:
Career Success High School - Phoenix , Az

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About this resume

Front Desk Sales Representative FROM Glendale , Arizona RESUME

This is a resume for a Front Desk Sales Representative in Glendale, Arizona with experience working for such companies as La Quinta Inns and Suites and Walmart. The grade for this resume is 0 and is one of hundreds of Front Desk Sales Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Sales Representative resume.

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School Attended
Career Success High School