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ALOFT Hotel - Front Desk Receptionist Resume Example

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Charles Collins
XXXX XXXXXX XXX XXX XXX, San Diego, CA 92104
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Summary
I have leadership skills obtained through being active as an ordained leader; as well as, making mistakes and learning from that as an inexperienced leader and studying on the subject of leadership. Thereby, each exercise has given me a wider view on what a leader is. At this present time through experience, I have learned a leader is one who is willing to be innovative, persistent and unafraid. I strive to maintain open communications and a convulsive environment between all employees. As well as successfully use my leadership skills to establish and maintain effective relationships and unified employees resulting into cohesive results.
Skills


  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Active Learning
  • Complex Problem Solving
  • Judgment and Decision Making
Experience
Front Desk Receptionist Feb 2015Jun 2015 ALOFT Hotel Atlanta, GA My Responsibilities consisted of all administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives. And most of all leave each guest with a profound personal experience.
Lead Teller Jul 2013Jun 2014 WELLS FARGO Lithonia, GA
  • Consistently exercise excellent customer service by building rapport with customers.
  • Sell products and services to customers in order to meet referral and sales goals of each quarter.
  • As well as making sure tellers are consistent with this also.
  • Managing and resolving customer conflicts through critical thinking and innovative problem solving skills.
  • Follow procedures to reduce fraud and minimize errors when assisting tellers in order to ensure a successful work flow.
Lead Customer Service Representative Apr 2011Aug 2012 S Las Vegas Blvd Las Vegas, NV
  • Proven proficiency in organizational leading including scheduling, budgeting, strategic planning and training procurement Focused on customers and their needs Dictate daily tasks and business quotas to employees Accountable for managing employees Enhanced skills of: teamwork, leadership, problem solving and persistence.
Guest Service Representative Aug 2010Apr 2011 ARIA HOTEL & CASINO Las Vegas, NV
  • Responds quickly to requests from guests, supervisors and management in a prompt, friendly, and efficient manner and followed up to ensure guest satisfaction.
  • Met the demands of a fast-paced environment by using sound judgment with the ability to multitask.
  • Contribute to a positive work environment by setting an example through consistency of daily work habits.
Education
GED Jun 2010 Georgia Perimeter College Stone Mountain, GA
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Resume Details

This is a real resume for a Front Desk Receptionist in San Diego, California with experience working for such companies as Aloft Hotel, Wells Fargo, S Las Vegas Blvd. This is one of the hundreds of Front Desk Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Receptionist resume.

Previous Companies:

  • ALOFT Hotel
  • WELLS FARGO
  • S Las Vegas Blvd

Previous Job Positions:

  • Front Desk Receptionist
  • Lead Teller
  • Lead Customer Service Representative
  • Guest Service Representative

Schools:

  • Georgia Perimeter College

Level of Education:

  • GED

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