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Holiday Hotel And Resort - Front Desk Guest Relations Resume Example

Logan White
XXXX XX XXX XX , Holiday, FL 34691
Ph: XXXXX XXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic customer oriented employee with a solid history of achievement in Nursing and Food Service Industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include my ability to work with little or no supervision, excellent communication  and time management
skills.

Skills
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Coordination
  • Time Management
  • Speaking
  • Customer and Personal Service
  • Education and Training
Experience
Front Desk Guest Relations Dec 2013Present Holiday Hotel and Resort Holiday, Fl
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Assistant Manager Jan 2012Nov 2013 Taco Bell Myrtle Beach, SC
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
General Manager Jan 2011Jan 2012 Jimmy G's Chicken and BBQ Loris, SC
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Registered Nurse Jan 2010Dec 2010 DSI Jackson, MS
  • Manage patients' airway or pulmonary status using techniques such as endotracheal intubation, mechanical ventilation, pharmacological support, respiratory therapy, and extubation.
  • Assess patients' medical histories to predict anesthesia response.
  • Prepare prescribed solutions and administer local, intravenous, spinal, or other anesthetics following specified methods and procedures.
  • Select, order, or administer anesthetics, adjuvant drugs, accessory drugs, fluids or blood products as necessary.
  • Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, respiration, ventilation, or urine output, using invasive and noninvasive techniques.
  • Respond to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic or advanced cardiac life support techniques.
Registered Nurse Feb 2009Dec 2010 Mississippi Baptist Health Systems Jackson, MS
  • Manage patients' airway or pulmonary status using techniques such as endotracheal intubation, mechanical ventilation, pharmacological support, respiratory therapy, and extubation.
  • Assess patients' medical histories to predict anesthesia response.
  • Prepare prescribed solutions and administer local, intravenous, spinal, or other anesthetics following specified methods and procedures.
  • Select, order, or administer anesthetics, adjuvant drugs, accessory drugs, fluids or blood products as necessary.
  • Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, respiration, ventilation, or urine output, using invasive and noninvasive techniques.
  • Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, respiration, ventilation, or urine output, using invasive and noninvasive techniques.
  • Obtain informed consent from patients for anesthesia procedures.
  • Respond to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic or advanced cardiac life support techniques.
Education
Associate of Science : Associate Degree Nursing Dec 2000 Hinds Community College Jackson, MS I graduated with Honors. I also received the 3E Award for Outstanding Associate Degree Nursing Student 1999-2000. I mentored students in the AD Nursing Program. I was President -Elect for the Student Nurse Organization Hinds Community College 1999. I also held the role as Secretary for MOSA, the statewide Mississippi Organization of Associate Degree Nursing Students 1999-2000. I was also elected into Who's Who of American Community Colleges.
Practical Nursing Dec 1989 Hinds Community College Jackson, MS I graduated with Honors.
High School Diploma : General Studies May 1986 McLaurin High School Florence, MS I graduated with Honors, in the top 10% of my class. I was also elected into Who's Who of American High School Students.
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Resume Details

This is a real resume for a Front Desk Guest Relations in Holiday, Florida with experience working for such companies as Holiday Hotel And Resort, Taco Bell, Jimmy Gs Chicken And Bbq. This is one of the hundreds of Front Desk Guest Relations resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Guest Relations resume.

Previous Companies:

  • Holiday Hotel and Resort
  • Taco Bell
  • Jimmy Gs Chicken and BBQ

Previous Job Positions:

  • Front Desk Guest Relations
  • Assistant Manager
  • General Manager
  • Registered Nurse

Schools:

  • Hinds Community College
  • McLaurin High School

Level of Education:

  • Associate of Science
  • High School Diploma

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