Navy Gateway Inns & Suites - Front Desk Associate Resume Example

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Owen Adams
Professional Summary
Highly organized, self-motivated, detail oriented, and a team player.  Passionate and motivated, with drive for excellence. Over 14 years of customer service experience and over 3 years experience as a warehouse and supply technician.  Looking for a position as a Supply Technician in a fast growth company.
  • Customer and Personal Service Clerical Active Listening Good communication skills Computers and Electronics Judgment and Decision Making Time Management Warehouse Management System or Inventory Control system Ability to input data efficiently and accurate Ability to multi-task Materials management and processing Operates warehouse equipment and tools, to include forklift and pallet jack
Front Desk Associate Mar 2013Present Navy Gateway Inns & Suites Fort Worth, TX
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Program Analyst III Jan 2012Aug 2012 U S Naval Ship Repair Facility & Japan Regional Maintenance Center Sasebo, Japan
  • Utilized Department of Defense secured website to obtain requisitions, request daily status, priority and delivery dates.
  • Perform daily stock availability of materials on hand and expiration dates.
  • Analyze requisitions for materials and determine expediting course of actions.
  • Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
  • Submit requisitions to accelerate unsupported delivery dates for stock contracts.
  • Contact Defense Logistics Agency (DLA) to obtain shipment status and tracking numbers (TCN), carrier names, and shipping address.
  • Continuous follow-up for status changes and course of action on expedited requisitions. Notify customers of potential problems or anticipated delays.
  • Coordinate with Project Managers, Planners, and Vendors in support of material requirements and to identify priority requirements.
  • Perform physical inventory of parts materials and supplies.
  • Participates and assists with all other supply property functions.
  • Perform other duties as assigned. 
Supply Technician / Warehouse Specialist Feb 2009May 2011 Fleet & Industrial Supply Center Hazmin Center Sasebo/Yokosuka Detachment Sasebo,Japan     
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Drive trucks and forklifts in order to pick up incoming stock or to deliver parts to designated locations.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
  • Purchase new or additional stock, or prepare documents that provide for such purchases.
  • Keep records on the use and/or damage of stock or stock handling equipment.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents in order to assess supply needs.
  • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
  • Dispose of damaged or defective items, or return them to vendors.
  • Must be able to lift  40 to 50 pounds.
  • Performs other duties as assigned.
High School Diploma Jun 1984 Montgomery High School San Diego, Ca

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About this resume

Front Desk Associate FROM Fort Worth , Texas RESUME

This is a resume for a Front Desk Associate in Fort Worth, Texas with experience working for such companies as Navy Gateway Inns & Suites and U S Naval Ship Repair Facility & Japan Regional Maintenance Center. The grade for this resume is 0 and is one of hundreds of Front Desk Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Associate resume.

School Attended
Montgomery High School