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Health First Medical Center - Front Desk Assistant Resume Example

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Ellie Russell
XXX XXXX XXXXX XXXXXX, Masontown, PA 15461
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic with a solid history of achievement in customer service work. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, fast learner, telecommunications. Very proficient in growing customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Active Listening/Learning
  • Clerical
  • Coordination
  • Telecommunications
  • Computers
  • Judgment and Decision Making
  • Complex Problem Solving
Experience
Front Desk Assistant Aug 2014Present Health First Medical Center Dunbar, Pa
  • Perform general office duties, such as answering telephones,
  • transferring calls, calling patients the day before to confirms appointments.
  • Schedule appointments for patients. No Show and Cancels.
  • Greet and log in patients arriving at office.
  • Collect copays and confirm insurance.
  • Take patients chart to room/ make charts.
  • Make sure copies of papers are always made.
  • Count deposits each day.
  • Keep track of office supplies.
  • Call outside of office to schedule tests for patients.
  • Open and close office.
  • Computer Skills
Customer Service Representative Mar 2014Aug 2014 Vertex- Columbia Gas Smithfield, Pa
  • Provide customer service, such as helping customers place orders on gas accounts.
  • Answer calls and transfer calls.
  • Take payments.
  • Computer Skills
Customer Service Representatives Oct 2013Mar 2014 Teleperformance Brownsville, Pa
  • Provide customer service, such as limited instructions on placing orders, making payments, making returns.
  • Greeting customers on calls.
  • Answering and transferring calls.
  • Computer Skills
PBX Operator Mar 2012Oct 2013 Nemacolin Woodlands Resort Farmington, Pa
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Relay or route written or verbal messages.
  • Answer questions and give directions
  • Perform clerical duties, such as typing, proofreading, filing papers.
Education
High School Diploma : General Studies May 2011 Brownsville Area High School Brownsville, Pa
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Resume Details

This is a real resume for a Front Desk Assistant in Masontown, Pennsylvania with experience working for such companies as Health First Medical Center, Vertex Columbia Gas, Teleperformance. This is one of the hundreds of Front Desk Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Assistant resume.

Previous Companies:

  • Health First Medical Center
  • Vertex Columbia Gas
  • Teleperformance

Previous Job Positions:

  • Front Desk Assistant
  • Customer Service Representative
  • Customer Service Representatives
  • PBX Operator

Schools:

  • Brownsville Area High School

Level of Education:

  • High School Diploma

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