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Sterling Resorts of Panama City Beach - Front Desk Agent Resume Example

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XXX XXXX XXXXXXXX, Selma, TX 78154
XXX XXXX XXXXXXXX, 78154, Selma TX
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Professional Summary

Friendly and enthusiastic customer service rep with over 8 years of specialization in various service positions. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Social Perceptiveness
  • English Language
  • Clerical
  • Service Orientation
  • Speaking
  • Active Listening
  • Administration and Management
Experience
Front Desk Agent Mar 2011Feb 2015 Sterling Resorts of Panama City Beach Panama City Beach, FL
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Valet Sep 2010Mar 2011 Healthcare Parking Systems of America Panama City, FL
  • Kept running tallies of daily activities
  • Assisted guests that needed help with accessing the Medical Center
  • Entrusted with bank deposits
  • Responsible for opening and closing on days of business
Bellman/Valet Feb 2008Aug 2010 Wyndham Vacation Ownership Panama City Beach, FL
  • Greet incoming guests and escort them to their rooms.
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
  • Assist physically challenged travelers and other guests with special needs.
  • Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
  • Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
  • Keep parking areas clean and orderly to ensure that space usage is maximized.
  • Inspect vehicles in order to detect any damage.
Education
High School Diploma May 2009 Rutherford High School Panama City, FL
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Resume Details

This is a real resume for a Front Desk Agent in Selma, Texas with experience working for such companies as Sterling Resorts Of Panama City Beach, Healthcare Parking Systems Of America, Wyndham Vacation Ownership. This is one of the hundreds of Front Desk Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Agent resume.

Previous Companies:

  • Sterling Resorts of Panama City Beach
  • Healthcare Parking Systems of America
  • Wyndham Vacation Ownership

Previous Job Positions:

  • Front Desk Agent
  • Valet
  • Bellman

Schools:

  • Rutherford High School

Level of Education:

  • High School Diploma

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