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Hard Rock Casino And Hotel - Front Desk Agent Resume Example

Lillian Price
XXX XXXXXXXXXX XX XXX XXX, Gulfport, MS 39507
XXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Service-oriented in customer relations with 7 year background in the accounting field. Core competencies include excellent customer service skills, accurate accounting and well organized as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Clerical
  • Cash Handling and Budgeting
  • Management of Financial Resources
  • Solving Problems
  • Computer Skills including Excel,
Experience
Front Desk Agent Aug 2012May 2014 Hard Rock Casino and Hotel Biloxi, MS
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
Fuels and Quality Control operator Dec 2007Aug 2012 United States Air Force Charleston, Sc
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Manage the movement of goods into and out of production facilities.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Education
High School Diploma May 2003 St. Martin High School Ocean Springs, MS
Accounting William Carey University Gulfort, Ms I attended William Carey from 2011-2014 , I am currently finishing my degree in accounting at the University Of Southern Mississippi.
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Resume Details

This is a real resume for a Front Desk Agent in Gulfport, Mississippi with experience working for such companies as Hard Rock Casino And Hotel, United States Air Force. This is one of the hundreds of Front Desk Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Agent resume.

Previous Companies:

  • Hard Rock Casino and Hotel
  • United States Air Force

Previous Job Positions:

  • Front Desk Agent
  • Fuels and Quality Control operator

Schools:

  • St. Martin High School
  • William Carey University

Level of Education:

  • High School Diploma

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