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Days Inn - Front Desk Agent Resume Example

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Ella Peterson
XXXX XXXXXX XXXX, Philadelphia, PA 19124
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Provider with over 2 years of experience in service oriented roles. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • Judgment and Decision Making
  • Complex Problem Solving
  • Clerical
  • English Language
  • Monitoring
Experience
Days Inn Philadelphia, Pa Front Desk Agent/ Night Auditor Nov 2014Present
  • Greet, register, and assign rooms to guests of hotel.
  • Compute bills, collect payments, and make change for guests.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Review accounts and charges with guests during the check out process.
  • Record guest comments or complaints, referring customers to managers as necessary.
Rite Aid Philadelphia, Pa Front End Associate Feb 2014Sep 2014
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on pricing and store policies.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Identify prices and complete sales transactions using calculators, cash registers, or optical price scanners.
Days Inn Philadelphia, Pa Front Desk Agent Mar 2013Sep 2013
  • Greet, register, and assign rooms to guests of hotel.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Compute bills, collect payments, and make change for guests.
Education
Upper Dublin High School Fort Washington, Pa General Studies Jun 2010
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Resume Details

This is a real resume for a Front Desk Agent in Philadelphia, Pennsylvania with experience working for such companies as Days Inn, Rite Aid. This is one of the hundreds of Front Desk Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk Agent resume.

Previous Companies:

  • Days Inn
  • Rite Aid

Previous Job Positions:

  • Front Desk Agent
  • Night Auditor
  • Front End Associate

Schools:

  • Upper Dublin High School

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