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Flagler Medical Assc - Front Desk Resume Example

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Claire Diaz

XXX XXXXXXXX XXXX, Palm Springs, FL 33461

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXX

Professional Summary

Service-oriented medical secretary with 15 year background in medical field.Core competencies include customer service ,multiple phone lines, EMR as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Customer and Personal Service
Clerical

Time Management
Active Listening

Computers and Electronics
Critical Thinking

Experience

Front Desk, Medical Records, Phones, Referrals Etc Apr 2011－Present Flagler Medical Assc. － West Palm Beach, Fl

Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Complete insurance or other claim forms.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Transmit correspondence or medical records by mail, e-mail, or fax.
Maintain medical records, technical library, or correspondence files.

Office Manager, Optical Sales and Repairs. Contact Lens Fittings. May 2001－Dec 2009 Dr. Alan Shaffer － Boca Raton, Fl

Adjust lenses and frames to correct alignment.
Mount, secure, and align finished lenses in frames or optical assemblies, using precision hand tools.
Examine prescriptions, work orders, or broken or used eyeglasses to determine specifications for lenses, contact lenses, or other optical elements.
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Complete insurance or other claim forms.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Education

High School Diploma Jun 1990 Forest Hill High － West Palm Beach, FL

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Front Desk Medical Records Front Desk Receptionist Office Manager

Resume Details

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                                        Previous Companies:
                                        Flagler Medical Assc
Dr Alan Shaffer

                                        Previous Job Positions:
                                        Front Desk
Medical Records
Phones
Referrals Etc
Office Manager

                                        Schools:
                                        Forest Hill High

                                        Level of Education:
                                        High School Diploma