AARP Foundation - Front Desk Resume Example

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Samuel Lewis

XXXX XXXXXXX XXXXX, Houston, TX 77028

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Dedicated customer service and data entry specialist with over 15 years of experience combining management and customer service expertise in a call center as telephone banker and as lead builder service representative in construction of building new homes. Looking for a position as data entry specialist with fast growth company.

Skills

Active Listening
Critical Thinking

Complex Problem Solving
Time Management

Building and Construction
Committed to maintaining data integrity

Experience

Front Desk/Customer Service Volunteer Jan 2014－Present AARP Foundation/SCSEP － Houston, Tx Greet and welcome guests and visitors immediately, direct them to appropriate areas, answer incoming phone calls, notify staff of visitor arrivals and enter data into computer as necessary.

Telephone Customer Service Specialist III Jan 2002－Sep 2014 J P Morgan Chase Bank － Houston, Tx Answered a constant flow of customer calls within 10 seconds
Addressed and resolved customer's concerns and complaints empathetically and professionally while entering customer data into computer in a timely manner
Defused volatile customer situations calmly and courteously
Gathered and verified all required customer information for tracking purposes

Lead Builder Service Representative Jun 1998－Oct 2001 David Weekley Homes － Houston, Tx Entered data into computer for new home construction
Printed data and assembled folders for each phase of construction and sent folders out to field to builders to begin construction of new homes
Received and prepared a constant flow of purchase orders from builders by phone and fax for additional materials
Assisted vendors by phone and in person to troubleshoot errors and correct purchase orders for payment for materials and services
Trained new hire builder service representatives and reviewed completed folders for accuracy before being sent out to builders

Education

Forest Brook High School － Houston, Tx

Texas Southern University － Houston, Tx

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Front Desk

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This is a real resume for a Front Desk in Houston, Texas with experience working for such companies as Aarp Foundation, Scsep, J P Morgan Chase Bank. This is one of the hundreds of Front Desk resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk resume.

                                        Previous Companies:
                                        AARP Foundation
SCSEP
J P Morgan Chase Bank

                                

                                        Previous Job Positions:
                                        Front Desk
Customer Service Volunteer
Telephone Customer Service Specialist III
Lead Builder Service Representative

                                

                                        Schools:
                                        Forest Brook High School
Texas Southern University

                                

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AARP Foundation - Front Desk Resume Example

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