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AARP Foundation - Front Desk Resume Example

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Samuel Lewis
XXXX XXXXXXX XXXXX, Houston, TX 77028
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated customer service and data entry specialist with over 15 years of experience combining management and customer service expertise in a call center  as  telephone banker and as  lead builder service representative in construction of building new homes. Looking for a position as data entry specialist with  fast growth company.

Skills
  • Active Listening
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
  • Building and Construction
  • Committed to maintaining data integrity
Experience
Front Desk/Customer Service Volunteer Jan 2014Present AARP Foundation/SCSEP Houston, Tx Greet and welcome guests and visitors immediately, direct them to appropriate areas, answer incoming phone calls, notify staff of visitor arrivals and enter data into computer as necessary.
Telephone Customer Service Specialist III Jan 2002Sep 2014 J P Morgan Chase Bank Houston, Tx Answered a constant flow of customer calls  within 10 seconds  
Addressed  and resolved customer's concerns and complaints empathetically and professionally while entering customer data into computer in a timely manner
Defused volatile customer situations calmly and courteously
Gathered and verified all required customer information for tracking purposes
Lead Builder Service Representative Jun 1998Oct 2001 David Weekley Homes Houston, Tx Entered data into computer for new home construction 
Printed data and assembled folders for each phase of construction and sent folders out to field to builders to begin construction of new homes
Received and prepared a constant flow of purchase orders from builders by phone and fax for additional materials 
Assisted vendors by phone and in person to troubleshoot errors and correct purchase orders for payment for materials and services
Trained new hire builder service representatives and reviewed completed folders for accuracy before being sent out to builders
Education
Forest Brook High School Houston, Tx
Texas Southern University Houston, Tx
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Resume Details

This is a real resume for a Front Desk in Houston, Texas with experience working for such companies as Aarp Foundation, Scsep, J P Morgan Chase Bank. This is one of the hundreds of Front Desk resumes available on our site for free. Use these resumes as templates to get help creating the best Front Desk resume.

Previous Companies:

  • AARP Foundation
  • SCSEP
  • J P Morgan Chase Bank

Previous Job Positions:

  • Front Desk
  • Customer Service Volunteer
  • Telephone Customer Service Specialist III
  • Lead Builder Service Representative

Schools:

  • Forest Brook High School
  • Texas Southern University

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