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Lowes - Front Customer Service & Returns Resume Example

Daniel Thomas
XXX XXXXXXX XXXXXX, Talbott, TN 37877
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic with a solid history of achievement in Loan Processing.  Motivated leader with strong organizational and prioritization abilities. Areas of expertise include, Skincare specialists.  Aesthetician license. Tennessee license in Real Estate.  Excellent communication and time management skills. Handle tasks with accuracy and efficiency. Responsible and reliable.  Patient-oriented.  passionate and motivated. Hardworking and thrives in slow and busy shifts.  15 years of retail Owner and manager of Simply Skin and Company.  Two years of Nursing At Walters State College, with a gpa of 3.5  The most rewarding years helping people in a hospital setting. Taking care of our most precious patients.  I also, worked 6 years as a Real Estate Agent.  Colonial Standard Title Company as a Loan processor.  Manager for four years. contact John Miller , Board of directors @ 423-312-0100.  Descriptions of duties are below. worked at  Lowes for almost two years contact Nicole Sizemore @ Lowes in Jefferson City TN.   The phone number there is 865-475-1361.  She is working as the HR Director there.  I  Worked as  a CSA customer Service Representative  and over the Returns Desk in Morristown , TN  I am currently working on my Associates Degree in Medical Billing and Coding at UMA.  I will be graduating in the spring of 2017.  I have a grade point average of 4.0 at UMA.  

I have many recognition certifications from Lowes.
I have many Certifications from Aesthecian's school.
Skills
  • Customer and Personal Service
  • Critical Thinking
  • Active Listening
  • Complex Problem Solving
  • Education and Training.  taking blood pressure, weight, charting patients symptoms and care assessments
Experience
FRONT CUSTOMER SERVICE & RETURNS Apr 2010Dec 2012 LOWES Morristown, TN answering phones and give information to callers, take messages, or transfer calls to appropriate individuals. making sure customers are taken care of first & foremost, being friendly, efficient taking orders on phone, refunds, using computers for various applications. updating paperwork. taking payments for  credit cards, train and assist staff with computer usage. I worked both customer service and returns at the same time.  making sure all of the customers were successfully taken care of.  Working as a team to ensure the most comprehensive  customer care.
Owner, Manager Skincare Specialists DEGREE AESTHETICIAN Aug 1990Aug 2005 SKIN CARE & COMPANY jefferson city & johnson city, TN
Owner & Manager -15 yrs of Retail and Management Jan 1984May 1999 Manager & owner of Skin Care Associates Jefferson City & Johnson City, TN
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Prepare and mail checks.
  • Order and dispense supplies.
  • Create, maintain, and enter information into databases
  • Worked as a  Licensed Aesthetician to meet workload, including Reflexology, Extractions, Chemical Facial Peels, Therapeutic 
  • Massage Therapy etc.
MANAGEMENT 15 year experience Mar 1983Dec 1998 SIMPLY SKIN & COMPANY & SIMPLY THE BEST SALON Johnson City, TN
MANAGER Mar 1989Aug 1993 COLONIAL STANDARD TITLE COMPANY Morristown, TN closed fha, va, fha and conventional mortage loans. worked with the lawyers, appraisers, surveyors, buyers bankers and sellers.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.  successfully
closing mortage loans with buyers & disbursement of monies.
real estate May 1976Mar 1983 COLDWELL BANKER REALTOR Morristown, TN
  • Sell, for a fee, real estate owned by others.
  • Obtain agreements from property owners to place properties for sale with real estate firms.
  • Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner.
  • Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales.
  • Maintain knowledge of real estate law, local economies, fair housing laws, types of available mortgages, financing options, and government programs.
  • Rent properties or manage rental properties.
  • Give buyers virtual tours of properties in which they are interested, using computers.
.  worked for six years as a Real Estate agent
Education:
Associate of Applied Science: MEDICAL CODING & BILLING Mar 2016 Ultimate Medical Academy (Tampa) Tampa, FL
Working with Seniors to give them knowledge of medicare medicare supplement, AD&D, AD&H, Life, Dis Jan 2016 State Insurance Life and Health License FOR TENNESSEE
AESTHETICIAN LICENSE Oct 1989 TN SCHOOL OF BEAUTY Knoxville, TN
REAL ESTATE LICENSE Aug 1980 KNOXVILLE REAL ESTATE Knoxville, TN
BUSINESS ADMINISTRATION Nov 1972 TENNESSEE TECH SCHOOL Elizabethton, TN
TWO YEARS OF COLLEGE IN NURSING: nursing Walters State Community College Morristown, TN
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Resume Details

This is a real resume for a FRONT CUSTOMER SERVICE & RETURNS in Talbott, Tennessee with experience working for such companies as Lowes, Skin Care & Company, Manager & Owner Of Skin Care Associates. This is one of the hundreds of FRONT CUSTOMER SERVICE & RETURNS resumes available on our site for free. Use these resumes as templates to get help creating the best FRONT CUSTOMER SERVICE & RETURNS resume.

Previous Companies:

  • LOWES
  • SKIN CARE & COMPANY
  • Manager & owner of Skin Care Associates

Previous Job Positions:

  • FRONT CUSTOMER SERVICE & RETURNS
  • Owner
  • Manager Skincare Specialists DEGREE AESTHETICIAN
  • Owner & Manager 15 yrs of Retail and Management
  • MANAGEMENT 15 year experience

Schools:

  • Ultimate Medical Academy (Tampa)
  • State Insurance Life and Health License
  • TN SCHOOL OF BEAUTY
  • KNOXVILLE REAL ESTATE
  • TENNESSEE TECH SCHOOL
  • Walters State Community College

Level of Education:

  • Associate of Applied Science
  • TWO YEARS OF COLLEGE IN NURSING

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