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Shapes Fitness For Women - Franchise General Manager Resume Example

Christian Roberts
Professional Summary

Accomplished and energetic General Manager with a solid history of achievement in sales . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include sales and marketing, customer satisfaction  and negotiation.

  • Sales and Marketing
  • Management of Financial Resources
  • Persuasion
  • Negotiation
  • Complex Problem Solving
  • Social Perceptiveness
  • Judgment and Decision Making
  • Administration and Management
  • Time Management
  • Speaking
  • Customer and Personal Service
Franchise General Manager 10/2013 to Present
Shapes Fitness for women Tampa, FL

  • Monitor customer preferences to determine focus of sales efforts.
  • Review operational records and reports to project sales and determine profitability.
  • Determine price schedules and discount rates.
  • Resolve customer complaints regarding sales and service
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications, such as database management or word processing.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Provide services to customers, such as billing issues or account information.
  • Create, maintain, and enter information into databases.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Coordinate meetings or special events
  • Conduct searches to find needed information, using such sources as the Internet.
  • Establish work procedures or schedules and keep track of the daily work of  staff.
  • Learn to operate new office technologies as they are developed and implemented.
  • Provide individual support or counseling in general wellness or nutrition.
  • Recommend or approve new program or service offerings to promote wellness and fitness, produce revenues, or minimize costs.
  • Conduct needs assessments or surveys to determine interest in, or satisfaction with, wellness and fitness programs, events, or services.
  • Organize and oversee fitness or wellness programs, such as information presentations, blood drives, or training in first aid or cardiopulmonary resuscitation (CPR).
General Manager 08/2009 to 10/2013
Shapes Total Fitness Hillsborough, FL
General Manager 09/2002 to 08/2009
Shapes Total Fitness Port Richey, Fl
Opened and operated a pre-sale for the new location in Port Richey September of 2002  along with assisting the owner on a weekly basis with all of the build out responsibilities .  On January 1 2003 we had the most successful Grand Opening in the history of  Shapes.
General Manager 10/1993 to 09/2002
Shapes Total Fitness Palm Harbor, FL
Manager Arthur Murray International Wayne, NJ
High School Diploma: Business Boonton High School - Boonton Township, NJ
Most profitable Grand - Opening Port Richey
Top Producer awards
Most profitable club
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Resume Details

This is a real resume for a Franchise General Manager in New Port Richey, Florida with experience working for such companies as Shapes Fitness For Women, Shapes Total Fitness, Arthur Murray International. This is one of the hundreds of Franchise General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Franchise General Manager resume.

Previous Companies:

  • Shapes Fitness for women
  • Shapes Total Fitness
  • Arthur Murray International

Previous Job Positions:

  • Franchise General Manager
  • General Manager
  • Manager


  • Boonton High School

Level of Education:

  • High School Diploma

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