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Crown Management LLC - Founder Resume Example

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Aria Barnes
XXXXX XX XXXX XXX
Miami, FL 33169
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

I am a service-oriented professional with an 8 year background in customer service. Core competencies include active listening, critical thinking and complex problem solving as well as excellent communication and time management skills, Allows me to handle tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • Social Perceptiveness
  • Coordination
  • Monitoring
  • Critical Thinking
  • Negotiation
  • Time Management
  • Persuasion
  • Administration and Management
  • Active Learning
  • Complex Problem Solving
  • Production and Processing
  • Learning Strategies
Experience
Founder/C.E.O Jan 2014Present Crown Management L.L.C Miami, FL
  • Develop contacts with individuals and organizations, and apply effective strategies and techniques to ensure their clients' success.
Expiditor Jan 2014Jun 2014 Sheraton Ft. Lauderdale Cruise port and Airport Hotel Miami, FL
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Examine trays to ensure that they contain required items.
  • Place food servings on plates or trays according to orders or instructions.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed.
  • Determine where patients or patrons would like to eat their meals and help them get situated.
  • Greet, register, and assign rooms to guests of hotels or motels
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
Room Attendant Oct 2012Aug 2013 Turnberry Isle Hotel and Resort Miami, FL
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Procure beverages, food, and other items as requested.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Refer guest problems or complaints to supervisors.
  • Provide assistance to patrons by performing duties such as opening doors and carrying bags.
  • Maintain a lost-and-found collection.
  • Provide or arrange for services such as clothes pressing, cleaning, and repair.
Sales Associate Jun 2009Jan 2010 Best Buy Pembroke Pines, FL
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Pack customer purchases in bags or cartons.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
  • Transport packages to customers' vehicles.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Solicit sales of new or additional services or products.
  • Review property details to ensure that environmental regulations are met.
Customer Service Clerk Jan 2005Sep 2005 Publix Supermarket Miami, FL
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Pack customer purchases in bags or cartons.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Transport packages to customers' vehicles.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
Education
High School Diploma: Gerneral Studies Miami, FL Miami Life skill Center May 2008
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Resume Details

This is a real resume for a Founder in Miami, Florida with experience working for such companies as Crown Management Llc, Sheraton Ft Lauderdale Cruise Port And Airport Hotel, Turnberry Isle Hotel And Resort. This is one of the hundreds of Founder resumes available on our site for free. Use these resumes as templates to get help creating the best Founder resume.

Previous Companies:

  • Crown Management LLC
  • Sheraton Ft Lauderdale Cruise port and Airport Hotel
  • Turnberry Isle Hotel and Resort

Previous Job Positions:

  • Founder
  • CEO
  • Expiditor
  • Room Attendant
  • Sales Associate

Schools:

  • Miami Life skill Center

Level of Education:

  • High School Diploma

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