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Sun Architechtural - Foreman Resume Example

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Olivia Sanchez
XXXX XXX XXXXX XXX, Cumming, GA 30041
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated worker with two years of experience combining technological and customer service expertise in the Sykes and Verizon Wireless call centers. Looking for a position as a technical support representative in a fast growth company.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Critical Thinking
  • Complex Problem Solving
  • Active Learning
  • Telecommunications
  • Troubleshooting
Experience
Foreman/Supervisor/Lead Installer/Fabricator Jan 2013Present Sun Architechtural Cumming, GA
  • Organize work schedules and correlate all work activities for projects.
  • Supervise workers.
  • Ensure quality services and product.
  • Maintain relations and organize meetings with vendors and customers.
  • Assist in computer and computer accessories maintenance and set up in office.
  • Document and redistribution of necessary notes, plans, and needed information.
Customer Care Jan 2012Dec 2012 Verizon Wireless Greenville, SC
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Solicit sales of new or additional services or products.
Technical Support Jan 2011Dec 2011 Sykes (Blackberry Outsource) Greenwood, SC
  • Communicate with customers via email and telephone to resolve technical issues with their Blackberry devices.
  • Analyse network information and activity logs from the devices.
  • Walk customers through troubleshooting.
  • Document all customer issues and steps taken to resolution.
  • Refer customer and assist in the transfer to the appropriate department.
  • Manage customer accounts.
Education
Incomplete : Psychiatry Dec 2010 Lander University Greenwood, SC Pursued Pre Med Psychiatry degree for a year and a half.
High School Diploma Jun 2009 Dixie High School Due West, SC
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Resume Details

This is a real resume for a Foreman in Cumming, Georgia with experience working for such companies as Sun Architechtural, Verizon Wireless, Sykes Blackberry Outsource. This is one of the hundreds of Foreman resumes available on our site for free. Use these resumes as templates to get help creating the best Foreman resume.

Previous Companies:

  • Sun Architechtural
  • Verizon Wireless
  • Sykes Blackberry Outsource

Previous Job Positions:

  • Foreman
  • Supervisor
  • Lead Installer
  • Fabricator
  • Customer Care

Schools:

  • Lander University
  • Dixie High School

Level of Education:

  • Incomplete
  • High School Diploma

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