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Kangaroo Express - Food Services Assistant Manager Resume Example

William Brown
Professional Summary
High-achieving worker offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.

  • Quick learner
  • Leader
  • Cash Handling 
  • Quality Customer Service
  • Organized
  • Detail-oriented
  • Team Player
  • Management Skills
  • Conflict Resolution
  • Sales Experience
  • Experience in MS Office and Excel
  • Proficient in Windows/Computers
  • Able to Multi-task
  • Customer Service
  • Telecommunication skills      

Kangaroo Express Charlotte, NC Food Services Assistant Manager Apr 2013May 2014 Facilitated monthly and quarterly physical inventory counts.Replenished floor stock and processed shipments to ensure product availability for customers.Operated a cash register to process cash, check and credit card transactions.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Trained new employees on company customer service policies and service level standards.Maintained friendly and professional customer interactions.Served fresh, hot food in a timely manner. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a clean store by using custodial skills. Filled out paperwork for the store. 

AC Moore Charlotte, NC Sales Associate Aug 2012Jun 2013 Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Administered all point of sale opening and closing procedures.Replenished floor stock. Designed and assembled plan-o-grams. Greeted customers in a kind and timely manner and provided quality customer service.

Delia's Charlotte, NC Stock Associate Apr 2012Jul 2012 Organized the sales floor are to ensure quality shopping for customers. Handled the stock and made sure to keep stock out on the floor and organized in the back for a tidy work space. Changed floor sets whenever needed for each fashion season.

Citi Trends Charlotte, NC Sales Associate Aug 2011Mar 2012 Operated a cash register to process cash, check and credit card transactions.Recommended merchandise based on customer needs.Placed special orders and called other stores to find desired items. Placed orders for layaway as well. Opened and Closed the store. Resolved problems with customers through telecommunication and face-to-face. Made sure fitting rooms were controlled.

Tutti Frutti Frozen Yogurt Charlotte, NC Crew Member Jan 2011Jun 2011 Up-sold additional menu items to increase restaurant profits. Served fresh yogurt, fruits, and toppings for the frozen yogurt. Prepared all frozen yogurt in the beginning of the day. Cut and chopped food items.Mastered Point of Sale (POS) computer system for automated order taking.Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools.

Old Navy Concord, NC Customer Service Associate Nov 2009Sep 2010 Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Worked as a team member performing cashier duties, product assistance and cleaning.Managed quality communication, customer support and product representation for each client.Assisted customers with store and product complaints.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Placed special orders and called other stores to find desired items.Guided customers in choosing items that reflected personal style and shape.

University of North Carolina at Charlotte Charlotte, NC BBA: Psychology May 2016
Independence High Charlotte, NC High School Diploma Jun 2010
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Resume Details

This is a real resume for a Food Services Assistant Manager in Charlotte, North Carolina with experience working for such companies as Kangaroo Express, Ac Moore, Delias. This is one of the hundreds of Food Services Assistant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Food Services Assistant Manager resume.

Previous Companies:

  • Kangaroo Express
  • AC Moore
  • Delias

Previous Job Positions:

  • Food Services Assistant Manager
  • Sales Associate
  • Stock Associate
  • Crew Member
  • Customer Service Associate


  • University of North Carolina at Charlotte
  • Independence High

Level of Education:

  • BBA
  • High School Diploma

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