Papa Gallo Mexican Retaurant - FOH MANAGER Resume Example

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Jack Carter
XXX XXXX XXXX, syracuse, NY 13206
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Professional Summary
Skilled restaurant Manager with a winning attitude and desire to deliver a exceptional dining experience.Focused on setting high expectations and raising service standards.Seeking to advance professional career in the restaurant industry.
Skills
  • Hard-working and reliable.
    Energetic and engaging
  • Delivers exceptional customer service
  • Operation and Control
  • Works well under pressure
  • Service-minded
  • Follows procedures
  • Eye for detail
Experience
FOH MANAGER 04/2012 to 06/2015 Papa Gallo Mexican Retaurant Fayetteville, NY
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Bartender/Server/Trainer 08/2009 to 12/2012 APPLEBEES Liverpool, NY
  • Take beverage orders from serving staff or directly from patrons.
  • Arrange bottles and glasses to make attractive displays.
  • Balance cash receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Inform customers of daily specials.
  • Describe and recommend wines to customers.
    Train new staff members for new positions in restaurant.
Server/Trainer 08/2007 to 08/2009 Applebees Brandon, FL
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Train new employees in there new job position,help employees with computer training and knowledge of restaurant.
Waiter 12/2004 to 07/2007 AMORES ITALIAN RESTAURANT Fayetteville, NY
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Bar Manager 02/2005 to 06/2007 WORLD MARTINI LOUNGE SYRACUSE, NY
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Balance cash receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws..
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Plan bar menus.
  • Create drink recipes.
Education
Restaurant Management 05/2004 Onondaga Community College Syracuse, NY

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About this resume

FOH MANAGER FROM syracuse , New York RESUME

This is a resume for a FOH MANAGER in syracuse, New York with experience working for such companies as Papa Gallo Mexican Retaurant and APPLEBEES. The grade for this resume is 0 and is one of hundreds of FOH MANAGER resumes available on our site for free. Use these resumes as templates to get help creating the best FOH MANAGER resume.

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School Attended
Onondaga Community College