Helmrich and Payne IDC - Floorhand Resume Example

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Charlotte Murphy
XXXX XXXXX XXXXXX XX , Edinburg , TX 78542 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
I am an accomplished manager with over four years of management experience in a fast paced environment.  I am excellent when it comes to working under pressure and strive to exceed expectations.  In addition, I'm customer service oriented aiming to please my customers and make sure they leave with what they wanted and satisfied with their purchase.  I also excellent at being able to motivate and coach employees to get the best out of them so, as a team we can be successful because without a solid team you will not be able to achieve anything.  I'm very good and any task put in front of me and I'm excellent at adapting to grow sales and benefit the business to the best of my ability.   
Skills
  • Customer and Personal Service
  • Sales and Marketing
  • Administration and Management
  • Active Listening
  • Critical Thinking
  • Service Orientation
  • Complex Problem Solving
  • Persuasion
Experience
Floorhand 08/2014 to Present
Helmrich and Payne IDC Odessa, Tx
  • Count the pipe on location.
  • Pull and set slips when tripping in the hole or tripping out of the hole or drilling ahead.
  • Clean location using pressure washer and scrub brush.
  • Make up stand in the mouse hole using the hoist and ST-80.
  • Load and unload material from trucks when they arrive using the forklift on location 
  • Meet and greet customers when they get to location.  Make sure to ask them that they have proper FR's have all PPE needed to be on location and that they are H2S certified and that they have their H2S monitor.
  • Connect hoses to equipment to transfer any liquids on location from tanks to the pits or to the reserve.
  • Use may lift to install rotating head on BOP.
  • Assist the derrickman or motorman with any work they may have going on helping repair the pumps and make sure to get all thetools needed for the job.
  • Strap pipe on location getting the length and the inner diameter and outer diameter.
  • Put on protective covers on pipe on both box end and pin end.
Store Manager 05/2013 to 08/2014
Sherwin Williams Edinburg, Tx
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Assign employees to specific duties.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Instruct staff on how to handle difficult and complicated sales.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Go out into field and make sales calls to grow market share and drive in new sales.
  • Review P&L regularly to check how sales are going compared to hours worked and money lost.
  • Call on current customers and check to see how business help develop stronger relationships with customers.
  • Write out appraisals for employees yearly to check their progress on how they are performing as well as assigning them new goals for the upcoming year.
  • Open and close store daily along with going to the bank to make change orders and/or dropping off deposits at the close of day.
Store Manager 08/2011 to 05/2013
Sherwin Williams San Antonio , Tx
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Review P&L Budget regularly to check on sales, gallons sold, bad debt charge off, hours worked vs sales profit, look at inventory turn over, etc.
  • Go over employees appraisals annually to check how they did with their goals and assign them new goals for the upcoming year.
  • Open and close store regularly as well as go to bank and make change orders and drop off deposits at the close of the day. 
Assistant Manager 08/2009 to 08/2011
Sherwin Williams Laredo, Tx
  • Work closely with store manager to find out direction he wants to go in with store and help him achieve store goals as well as company goals.
  • Assist in trianing and coaching employees to provide the best service possible and grow sales.
  • Make lead generation sales calls over the phone to old customer and new customers as well as exisiting customers to help find out the status of their business and try to get them into the store again buying our products again.
  • Reprimand employees when necessary and help them correct their errors.
  • Do cycle counts regularly to verify that our inventory is either correct or incorrect and resolve the discrepancies promptly.
  • Open and close the store as needed when manager is on vacation or off
  • Go to bank and make change orders or drop off the deposits at the end of the day.
  • Assist manager when we do inventory to count all merchandise on location.
  • Help manager working on appraisals for all part time employees and make sure that they accomplish their goals as well as assign new goals for the upcoming year.
  • Call on customers when have a charge account with us to to collect on those who havent paid and also try to collect on bad debt accounts as well to help the overall profitability of the store.
  • Help solve customers problems with our products in a prompt manner so they can continue their business.
  • Make delieveries to customers when needed.
Sales Associate 06/2008 to 08/2009
Sherwin Williams Edinburg , Tx
  • Make deliveries with company truck to customers at job locations.
  • Take orders from customers over the phone and prepare order before customer arrives to have ready.
  • Greet and welcome customers as they walk into the store and provide excellent customer service giving them product recommendations.
  • Cycle count inventory in store and then review with management so they can resolve discrepancies.
  • Put up store truck when it arrives in a timely manner twice a week.
  • Pick up trash and throw away daily.
  • Clean restrooms to have ready for next day operations.
  • Make sure colorant in tinter is filled up before close of day to be ready next day operations.
  • Use P.O.S register to bill out customers and then carry out material for them.
  • Call other stores in area when we are low on merchandise and see if they can give it to us so we can transfer the product to our store.
  • Make sure that the sales floor is clean and organized and fully stocked for next day operations. 
Education
Bachelor of Arts: Business Management May 2009 University of Texas Pan American - Edinburg, Tx Finished school with a 3.0 GPA
Was apart of the first NHPO organization at the college level.
My degree specialize in running a business of any sort handling its day to day operations as well as its financial back page and helping to maintain profitability and grow market share.

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About this resume

Floorhand FROM Edinburg , Texas RESUME

This is a resume for a Floorhand in Edinburg, Texas with experience working for such companies as Helmrich and Payne IDC and Sherwin Williams. The grade for this resume is 0 and is one of hundreds of Floorhand resumes available on our site for free. Use these resumes as templates to get help creating the best Floorhand resume.

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School Attended
University of Texas Pan American