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best buy supermarket - Floor Supervisor Resume Example

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XXX X XXXXXXXX XXXXX XXXXX, MIAMI, FL 33169
XXX X XXXXXXXX XXXXX XXXXX, 33169, MIAMI FL
XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

 [Customer Service, Call Center, with [30] year background in [customer and hospitality customer service]. Core competencies include [strong verbal oral &written communications skills],  [Education and training]  time management skills. Strong analytical & problem solving skills ability to withstand significant pressures, driven by high volume.  Handles and able to multi tasks with accuracy and efficiency in fast paced call center environment & various facilities and areas of a team player. Highly trained manager/supervisor accomplished and energetic

is proactive & organized with passionate commitment  to first rate customer goals orientation, with high attention to details.

Skills
  • Administration and Management
  • Time Management
  • Service Orientation
  • Judgment and Decision Making
Experience
floor supervisor Jun 2016Sep 2018 best buy supermarket The Valley, anguilla
  • Customer Service returns/credits, cash outs, schedule, train workers.
  • Supervise activities of workers storing, products or materials packing unpack items to be stocked on shelves or in stockroom, in freezers, coolers, stocking shelves. Supervise workers on clean,  maintaining storage areas in order to ensure compliance with safety regulations.
light housekeeping, mini bars in rooms , continental breakfast area Jan 2015Apr 2016 Daddy-o Hotel Miami Bay Harbor Islands, FL

* Greet  customers perform serving, cleaning, or stocking duties in      establishments, such as high end hotels, to facilitate customer service.

  • Stock refrigerating units with wines or bottled beer or replace empty beer kegs in rooms, clean record a must, high end tips.
customer service, collections May 2009Jan 2012 irt miramar, Florida
  • Resolve or Confer with customers by telephone to provide info sales & services, keep records of customer orders or transactions, recording details of inquiries, complaints, billing, as well as actions taken. fast rapid high pace, inbound and outbound calls in timely manner.
customer service, collections Feb 2002May 2006 abc distributing, 14500 ne 14 ave north miami, Florida
  • Confer with customers by telephone products or services, take or enter orders, cancel orders, or obtain details of complaints. Keep records of customer interactions, comments or transactions, recording details of inquiries. Determine charges for services requested, collect credit card chkbyph payments, or arrange for billing. 
  • Compare disputed merchandise with original requisitions, information from invoices, prepare invoices, call tags returned goods or service discontinuance orders, using computers.
full time cashier, customer service clerk, asst manager, deli manager, asst bakery manager Mar 1980Oct 1998 publix supermarkets kendall, hialeah MIAMI, Florida

*  Customer service/, full time cashier. Answer transfer calls appropriate individuals or dept, lottery/cigarettes, cashing employee checks, handling customer complains, return checks, resolving payments.

  • head cashier/back office Collect and deposit money into accounts,disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. cashier cash trays daily.

    Asst Mngrs /Deli/Bakery Managers order merchandise display Greet customers/callers handle their inquiries/orders catering hot food/ deli dept operations.Complete forms in accordance with company procedures, net profits, order merchandise& scheduling.  All Dept train & experiences overall store operations.Weekly Schedules and confirm appointments for workers, or supervisors for daily workflow.

Education
1 YEAR CUSTOMER SERVICE SCHOLARSHIP Jan 2013 FIU College of Business Complex Miami, FL
  • Double major in CUSTOMER SERVICE. HOSPITALITY GLOBAL.
  • Minor in VOLUNTEERING IN CORPORATE SECTOR.
customer service and business management June 2004 Lindsey Hopkins Technical Education Center Miami, FL
  • Minor in childcare. and development
  • Dean's List Honoree, 5 semesters.
2 years business administration Jul 2002 Miami Dade College - North Campus Miami, FL
High School Diploma June 1982 Miami Central /Edison Senior High School Miami, FL
  • Graduated in top [number]% of class.
  • Awarded [Scholarship Name].
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Resume Details

This is a real resume for a Floor Supervisor in MIAMI, Florida with experience working for such companies as Best Buy Supermarket, Daddyo Hotel Miami, Irt. This is one of the hundreds of Floor Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Floor Supervisor resume.

Previous Companies:

  • best buy supermarket
  • Daddyo Hotel Miami
  • irt

Previous Job Positions:

  • Floor Supervisor
  • Customer Service
  • COLLECTIONS
  • Customer Service Clerk
  • Asst Manager

Schools:

  • FIU College of Business Complex
  • Lindsey Hopkins Technical Education Center
  • Miami Dade College - North Campus
  • Miami Central /Edison Senior High School

Level of Education:

  • 1 YEAR CUSTOMER SERVICE SCHOLARSHIP
  • customer service and business management
  • 2 years business administration
  • High School Diploma

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