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Manorcare Health Servicespalm Desert - Floor Nurse Resume Example

Nranoxe Ccaserro
La Quinta, CA 92253
Professional Summary

I am a firm believer that to be successful in this business you must excel not only in customer service with your residents and families but with your front line staff as well.  A happy front line staff makes a happy resident and family. 

*Upbeat and Positive

*Thrives in fast pace environment
*Critical thinker
*Time management
*Excellent customer service

LVN unit manager Jan 2018Current ManorCare Health Services-Palm Desert Palm Desert, CA Unit Manager
I manage a sub acute unit in a skilled nursing facility. 
*Daily rounds  to ensure a clean and professional environment 
*Receive and address customer service issues
*Incident reporting/RCA/Intervention  
*Education and guidance to the staff
*Communication with the Physicians, pharmacies, and interdisciplinary team on behalf of the Patient or Resident. 
*Management of the schedule/daily unit assignment
*Daily review of orders and new admissions
*Medication cart audits/audit of processes 
*Management of a team of RN's, LVN's and CNA's 

Resident Services coordinator Mar 2015Jan 2018 Atria Hacienda Palm Desert, CA *Management of a team of approximately 50 employees/caregivers and approximately 170+ residents
*Monthly scheduling  with 0% to minimal overtime
*Oversight of the Assisted living and Memory care and memory care Director/team. 
*Conducted training program for Med techs 
*Annual employee reviews and evaluations
*Audits of units and medication programs 
*Monthly training and education to the staff
*Use of Exel, Microsoft, fax, email internal programs 
*Maintained resident files, records 
*Coordination of inservices for staff and resident with outside agencies
*First aid
*Admissions,  assessments to determine appropriateness of potential resident. 
*Quarterly residents assessments and daily evaluation of resident services  through daily communication with residents and care staff. 
*Incident reporting/creation of interventions and root cause analysis for future prevention 
*Communication with families and residents and conflict resolution 
*Traveled to Florida to evacuate 1100 resident for hurricane Irma 2017. 
*Excellent customer service skills 

Floor nurse, and case manager Aug 2007Mar 2015 ManorCare Health Services-Palm Desert Palm Desert, CA Floor nurse-Medication dispensing, wound care, communication with patient,  physicians, and families. 
Case manager-Working as a Liason  with patients insurance companies to facilitate admission to facility, care during the stay and discharge/ care at home. 
Licensed Vocational Nurse Jul 2007 Desert Career College Palm Springs, CA
General Jun 1995 Palm Desert High School Palm Desert, CA
Gen Education Nursing College of the Desert Palm Desert, CA
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Resume Details

This is a real resume for a Floor Nurse in La Quinta, California with experience working for such companies as Manorcare Health Servicespalm Desert, Atria Hacienda. This is one of the hundreds of Floor Nurse resumes available on our site for free. Use these resumes as templates to get help creating the best Floor Nurse resume.

Previous Companies:

  • ManorCare Health ServicesPalm Desert
  • Atria Hacienda

Previous Job Positions:

  • Floor Nurse


  • Desert Career College
  • Palm Desert High School
  • College of the Desert

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