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Steve Madden - First Line Supervisors of Retail Sales Workers Resume Example

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Charles Collins
XXX XXXXXXX XXX, Gretna, LA 70056
Professional Summary:

Accomplished and energetic Assistant Manager  with a solid history of achievement in leadership and sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include:

Sales - meeting and exceeding personal and company goals


Team Building - Hiring,  recruiting , coaching, and managing performance by inspiring good performance and ability to manage poor performers out of the business with in company culture.

Leadership - leading by example. Leading my associates to their highest levels to create a high level of performing team and produce top line results.

  • Sales and Marketing
  • Customer and Personal Service
  • Coordination
  • Education and Training of all associates
  • Recruit, hire , and staff store that reflects the need of the business
  • Active Learning
  • Learning Strategies
  • Clerical
  • Computers and Electronics
  • Train, coach and develop sales associates
  • Fulfill company exceptions key indicators: UPT, ADS and SPH both personally and for store  
First-Line Supervisors of Retail Sales Workers Apr 2015Aug 2015 Steve Madden New Orleans, La
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Assistant Manager Oct 2014Apr 2015 Cache' (Riverwalk Nola) New Orleans, LA
  • Opening and closing of the store/ preparing night deposits
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • .
Sale Associate Aug 2014Nov 2014 Steve Madden New Orleans, la
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Prepare merchandise for purchase or rental.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
Realestate Assistant Jan 2006Mar 2012 Joyce Guidroz Gretna, LA
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • do basic bookkeeping, and complete banking transactions.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • .
    • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
    • Complete work schedules, manage calendars, and arrange appointments.
    • Review files, records, and other documents to obtain information to respond to requests.
    • Deliver messages and run errands.
      • Train other staff members to perform work activities, such as using computer applications.
        Medical Assistant : Medical Assistant May 2015 Eastern Medical Vocational School New Orleans, La
        High School Diploma : general studies May 2000 West Jefferson Highschool Harvey, La
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        Resume Details

        This is a real resume for a First Line Supervisors of Retail Sales Workers in Gretna, Louisiana with experience working for such companies as Steve Madden, Cache Riverwalk Nola, Joyce Guidroz. This is one of the hundreds of First Line Supervisors of Retail Sales Workers resumes available on our site for free. Use these resumes as templates to get help creating the best First Line Supervisors of Retail Sales Workers resume.

        Previous Companies:

        • Steve Madden
        • Cache Riverwalk Nola
        • Joyce Guidroz

        Previous Job Positions:

        • First Line Supervisors of Retail Sales Workers
        • Assistant Manager
        • Sale Associate
        • Realestate Assistant


        • Eastern Medical Vocational School
        • West Jefferson Highschool

        Level of Education:

        • Medical Assistant
        • High School Diploma

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