Marketsource - First Line Supervisors of Retail Sales Workers Resume Example

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Ava Rogers
XXXX XXXXXX XXXXX XXXXX XX XXX XXX , Grand Rapids , MI 49512
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Accomplished and energetic Sales Manager with a solid history of achievement in Retail Sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer and personal service, sales and marketing, and time management.
Skills Customer and Personal Service Personnel and Human Resources Sales and Marketing Quality Control Analysis Time Management Telecommunications
Experience
04/2015 to Present
First-Line Supervisors of Retail Sales Workers Marketsource - Grand Rapids, MI
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Resolve customer complaints regarding sales and service.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
10/2014 to 04/2015
Store Manager Sprint by Universal Wireless - Grand Rapids, MI
  • Fully accountable for all the operational activity in the store, and providing clear leadership to the team in addition to leading by example in all areas of the business.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Establish and implement policies, goals, objectives, and procedures for their department.
10/2013 to 10/2014
Huntington National Bank - Grand Rapids, MI
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Monitor bank vaults to ensure cash balances are correct.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and consumer lending.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
07/2012 to 10/2013
Lead Sales Representative Sprint - Holland, MI
  • Managing a group of individuals, and making sure they are providing customers with the best wireless service.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
11/2011 to 07/2012
Sales Representative Sprint - Holland, MI
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
09/2008 to 11/2011
Production Line Worker Paulstra CRC - Grand Rapids, MI
  • Perform quality checks on products and parts.
  • Operate machinery and heavy equipment, such as forklifts.
  • Review work orders and blueprints to ensure work is performed according to specifications.
  • Complete production reports to communicate team production level to management.
  • Maintain production equipment and machinery.
Education
Physical Education/Sociology Western Michigan University - Kalamazoo, MI

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About this resume

First Line Supervisors of Retail Sales Workers FROM Grand Rapids , Michigan RESUME

This is a resume for a First Line Supervisors of Retail Sales Workers in Grand Rapids, Michigan with experience working for such companies as Marketsource and Sprint by Universal Wireless. The grade for this resume is 0 and is one of hundreds of First Line Supervisors of Retail Sales Workers resumes available on our site for free. Use these resumes as templates to get help creating the best First Line Supervisors of Retail Sales Workers resume.

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School Attended
Western Michigan University