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Sears - Fine Jewelry Lead Resume Example

John Hall
XXXX XXXXXXX XXX XXX X, Sacramento, CA 95821
XXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary
Cashier who is highly energetic, outgoing and detailed orientated; handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly; quickly learns and masters new concepts and skills, passionate about helping customers and creating a satisfying experience. Upbeat and flexible with experience in sales.Driven and focused, professional.
Skills
  • Cash handling accuracy
  • Organized
  • Time management
  • Detailed orientated
  • Strong communication skills
  • Flexible schedule
  • Hard worker/ Fast learner.
  • Excellent multi-tasker.
  • Active Listening
  • Sales and Marketing
  • Critical Thinking
  • Monitoring
  • Administration and Management
  • Instructing
  • Judgment and Decision Making
  • Production and Processing
  • Management of Personnel Resources
  • Telecommunications
  • Education and Training
Experience
Fine Jewelry Lead Jan 2014Jun 2014 Sears Sacramento, CA
  • Supervised a small crew of 3-4 ladies.
  • Handled all major member complaints and concerns.
  • Educated members on our Fine Jewelry; Diamond cuts, clarity, gemstones, gold, and watches.
  • Provided a clear understanding to our members on the services that were provided.
  • Regulated, in a respectful manner, when my ladies' numbers were down. I.E. number of transactions per hour, contribution per hour, sales, credit, etc.
  • Made sure my ladies were properly trained on all the products in stock.
  • Handled all major transactions; receiving high priced jewelry items, sending out member repairs, and shipping out repairs and damages of fine jewelry.
  • Time to time, was MOD, Manager on Duty. Went to department to department, handling member concerns and or complaints, in person or via phone calls.
  • Maintained a neat and orderly work space.
  • Began to do schedules for my department.
  • Built and maintained a relationship with all my peers and upper management. 
Shift Manager Sep 2013Dec 2013 California Fresh/ Fresh Choice Roseville, CA
  • Resolve customer or employee complaints.
  • Greet customers and ask about the quality of service they received. 
  • Supervised a small crew of 3-5 employees per shift.
  • Made sure all stations were filled, cleaned and fresh.
  • Ran cash register... Handled all money.
  • Involved with customer's questions and concerns, always gave positive feedback.
  • Involved in a little marketing; Gave some ideas on how to market, & who to market to.
  • Opened and closed store on a timely manner. 
  • Regulated when there were customer complaints, or staff wasn't doing their job properly.

Server Dec 2012Sep 2013 Calfornia Fresh/ Fresh Choice sacramento, Ca
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Stock service stations with items such as ice, napkins, or straws.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Prepare food items, such as dessert, salads, soups, or beverages.
  • Carry food, silverware, or linen on trays or use carts to carry trays.
  • Determine where patients or patrons would like to eat their meals and help them get situated.
Fine Jewelry Associate Apr 2012Sep 2013 Kmart Sacramento, CA
  • Answered customer's questions; addressed problems and complaints in person and via phone calls.
  • Educated customers on items and services provided.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely manner.
  • Completed floor replenishment to guarantee size, availability and promote customer satisfaction.
  • Communicated information to customers about product quality, value and style.
  • Offered direction and gave constructive feedback to motivate fellow team members.
  • Built and maintained effective relationships with peers and upper management.
  • Unloaded trucks,stocked shelves, and carried merchandise to the floor.
  • Marked clearance products with updated price.
  • Balanced the needs of multiple customers in a fast paced retail environment.
  • Worked along side lead of the Fine Jewelry Department; often took over her duties when she was not able to finish.
Sales Associate Sep 2008Oct 2008 Evangeline's Costume Mansion Sacramento, CA
  • Helped customers select products that best fit their need and or budget.
  • Consulted with customers on latest styles and trends.
  • Maintained a neat and orderly work environment.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Balanced the needs of multiple customers, simultaneously in a fast paced retail environment.
  •  Stocked shelves and carried merchandise out on the floor for customers.
Education
High School Diploma Jun 2008 Sacramento High School Sacramento, CA
Some college Courses: Kinsieology Sacramento City College Sacramento, CA
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Resume Details

This is a real resume for a Fine Jewelry Lead in Sacramento, California with experience working for such companies as Sears, California Fresh, Fresh Choice. This is one of the hundreds of Fine Jewelry Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Fine Jewelry Lead resume.

Previous Companies:

  • Sears
  • California Fresh
  • Fresh Choice

Previous Job Positions:

  • Fine Jewelry Lead
  • Shift Manager
  • Server
  • Fine Jewelry Associate
  • Sales Associate

Schools:

  • Sacramento High School
  • Sacramento City College

Level of Education:

  • High School Diploma
  • Some college Courses

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