Hennepin County - Financial Worker Resume Example

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Savannah Hughes
XXXX XXXXXXXX XX XX, Minneapolis, MN 55418
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Professional Summary

Service-oriented county employee with 16 plus years experience in Health and Human Services and many more in other related client service postitions. Core competencies include integrity, flexibility, knowledge of several computer systems, compassion, and optimism as well as excellent communication skills. Handles tasks with accuracy and efficiency.
I am exploring opportunities to put my people, planning, and organizational skills to better use.  I have taken courses to improve my skills and knowledge, am open to change and learn things quickly. 

Skills
  • Responsible Respectfull Open minded Committed Team player Supportive of others Patient Independent Graduate of Exploring Supervision Facilitated several Imagine Sessions Membership Secretary of Project Diversity Chair of Project Diversity Outreach Committe Chair of Project Diversity Chair/Vice Chair Retreat Coordinator of Combined Charitable Campaign and Giving Grams for HSB in 2012 Member of Flexigility Committee (Child Support) Member of CIS Committee (Child Support) Graduate of Habits of Highly Effective People Graduate of Unleashing Your Potential
Experience
Financial Worker (Now HSR) Mar 1997Apr 2001 Hennepin County Minneapolis, MN Accept and process client applications for FS (SNAP)/MA/QMB/SLMB/MSA/GRH and emergencies on MAXIS and MMIS.  Update cases as appropriate on MAXIS/MMI.  Maintain and process cases for clients with special budgeting that were in facilities and receiving RSDI.  Maintain DAIL worklists on MAXIS and process documentts in DIAMOND.  Send DIAMOND documents as needed.  Do client interviews, see walk-in clients on my caseload and for coverage and assist them as needed. Answer and return client phone calls, no phone center.  I worked in the folllowing systems: MAXIS. MMIS, DIAMOND, HC MANUALS.
Service Center Representative Aug 1987Mar 1997 Hennepin County Minneapolis, MN Assist and process client appliations for drivers licenses, motor vehicle transfer and/or registration, identifications cards, passports, hunting and fishing licenses, boat registration, requests for birth, death, and marriage records.  Manage staffing of the counter for breaks/lunch, assign staff to areas as needed, assist staff and clients with questions.  Review, sign, and file birth certificates, death certificates, and marriage applications.  Answer client phone calls.  Act as cashier and process applications/paperwork for DMV and passprot office.
Principal Child Support Officer Apr 2001 Hennepin County Minneapolis, MN

I currently maintain 8 caseloads and am assisting with Genetic Testing requests from social workers. Prior to this I was assisting another worker with Establish cases that will have support set at $00 for another worker in our unit.  I have an Instate Arrears Only with no collection caseload, Interstate Current Charging, Arrears Colletion. and Arrears with No Collection caseloads, Unlocated and Unknown Paternity caseloads, Establish cases in Locate, and I also do Intake for the Corrections cases I receive.  I maintain cases by processing mail, ECF documents, worklists, and notifications from other agencies.  I also speak with clients in person and ovet the phone to answer their questions or assist them with issues they are having.  I also work with workers in other departments to assist them with client information and to obtain documents.  I obtain court orders and load them on my cases.  I assess and reveiw Corrections cases assigned to me for support and take the needed actions to collect or obtain support.  I do coverage.  I work in the  following systems: PRISM, MAXIS, MNCIS. SSIS, ECF, DIAMOND, MAIN, MMIS, e-PORT, EXCEL, LAN, Microsoft Word, PowerPoint, Outlook.

Education
Associate of Arts May 2013 Minneapolis Community Technical College Minneapolis, MN

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About this resume

Financial Worker FROM Minneapolis , Minnesota RESUME

This is a resume for a Financial Worker in Minneapolis, Minnesota with experience working for such companies as Hennepin County and Hennepin County. The grade for this resume is 0 and is one of hundreds of Financial Worker resumes available on our site for free. Use these resumes as templates to get help creating the best Financial Worker resume.

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School Attended
Minneapolis Community Technical College