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The Lighthouse Ministry - Financial Recording Secretary Resume Example

XXXX XXXXXXX XXX, CANA, VA 24317
XXXXXXXXXXXXXXXXXXX
Ph: XXX XXXXXXXX
Amelia Cooper
Summary

Accomplished and energetic individual with a solid history of achievement in Customer Care.  Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Supervisory and Management Skills, Customer Satisfaction Skills, Administration and Clerical Skills.

Skills

  • Customer and Personal Service
  • Critical Thinking
  • Judgment and Decision Making
  • Telecommunications
  • Clerical
  • Service Orientation
  • Personnel and Human Resources
  • Management of Financial Resources
Experience
Financial Recording Secretary Jan 2005Present The Lighthouse Ministry Austin, Tx
  • Perform specialized clerical and bookkeeping tasks.
  • Record and maintenances precise fiscal records and financial data.
  • Provide varied bookkeeping tasks such as posting checking entries, issuing checks, balancing accounts, and preparing financial reports for assigned accounts; while ensuring the integrity of the ministry.
Administrative Assistants II Mar 1998Jan 2001 City of Austin Austin, Tx


  • Manage and maintain executives' schedules.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Attend meetings to record minutes.
  • Compile, transcribe, and distribute minutes of meetings.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
Call Center Operator Feb 1991Jan 1998 Waste Management Austin, Tx

  • Hire and train employees, and evaluate their performance.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Loan Payoff Specialist Jan 1987Nov 1990 Capital City Savings Austin, Tx
  • Responsible for responding to written and phone inquiries from customers, title companies, and internal personnel regarding loans.
  • Functions include answering questions pertaining to all areas of loan servicing, including payment research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans.
Education
High School Diploma May 1995 John H. Reagan High School Austin, Tx
General Studies Mountain View College Dallas, Tx
Community Service

Board Member, SHADES girls mentor group, 1991-current
Volunteer, Lighthouse Ministry, 2002-current

Volunteer, Center for Battered Women, 1992


Awards

Outstanding Achievement in Customer Satisfaction
Perfect Secret Shopper Ratings, Waste Management

Top Performer, Inside Sales Team, Waste Management

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Resume Details

This is a real resume for a Financial Recording Secretary in CANA, Virginia with experience working for such companies as The Lighthouse Ministry, City Of Austin, Waste Management. This is one of the hundreds of Financial Recording Secretary resumes available on our site for free. Use these resumes as templates to get help creating the best Financial Recording Secretary resume.

Previous Companies:

  • The Lighthouse Ministry
  • City of Austin
  • Waste Management

Previous Job Positions:

  • Financial Recording Secretary
  • Administrative Assistants II
  • Call Center Operator
  • Loan Payoff Specialist

Schools:

  • John H. Reagan High School
  • Mountain View College

Level of Education:

  • High School Diploma

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