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Thomson Reuters - Financial Analyst II Resume Example

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XXX XXXXXXX XX, Saint Paul, MN 55106
William Brown
Professional Summary:

Goal-oriented Financial Analyst dedicated to high levels of customer satisfaction and meeting aggressive business goals. Hard working and innovative with specialized knowledge in managing people and written communication.

  • * Proven leader
    Excellent communicator
  • Customer and Personal Service
  • Active Learning
  • Education and Training
  • Troubleshooting
Financial Analyst II Apr 2012Present Thomson Reuters Eagan, MN Calculate, analyze, price, create contracts, and implement special offer new/renewal processes in cooperation with  Sales and Account Management, Contracts Counsel, Strategic Marketing, SAM Finance, New Product Development, Order Fulfillment, Product & Pricing Services, Commissions and Billing.  Gather account-level information in cooperation with SAM, analyze usage/revenue trends, review customer content needs and market pricing trends.  Work through implementation issues with Order Fulfillment, Product & Pricing Services, Commissions and Billing to ensure appropriate account set-up and billing.Work with Strategic Marketing to develop and implement pricing/content programs that lead to optimal contract sales and renewals. including providing feedback about the current market environment, implementing segment programs, and working through implementation issues as programs are expanded and fine-tuned to fit market needs. Act as a resource for determining new processes as additional programs and initiatives are launched. Maintain various systems for metric tracking and a database for contract management, which houses information about contract terms and provides data for monthly financial reporting.  Help to ensure the department adheres to all audit controls. Actively identify and participate in cross-functional teams and projects to assist in driving quality and process improvements, standardization, and business system enhancements. Advise various groups regarding the performance and direction of Special Offer contracts including training certain groups about the types of contracts we write, how programs related to Special Offer contracts are intended to work, and how the special offer process works generally. Key resource for Special Offer reporting and analysis.
Frontline Team Lead Jan 2005May 2012 IKEA Bloomington, MN Managed performance of team: 14 direct reports. Performed daily cash reconciliation; handled $10M+ in 2011. Led the customer service training project. Coordinated with other departments to actively identify and participate in projects that assist in driving process improvements. Secured conflict resolution using excellent customer service skills. Successfully multi-tasked while effectively handling co-worker, customer and business needs. Liaised with Local Marketing Specialist to determine ideal Family Friendly offers to fulfill concept mandate. Skilled with business machines, cash reconciliation software and Microsoft Office applications – especially  Excel and Word.
Sales Support Apr 1999Dec 2006 Northwest Airlines Bloomington, MN ·         Sales Support liaison to Japanese corporate accounts ·         Maintained retail and wholesale account database ·         Handled NWA preferred group travel accounts ·         Negotiated and Contracted more than $35 million in ad hoc and consolidator group travel revenue ·         Coached trainees on customer service, airline policies and procedures ·         Conducted performance evaluations and mentored employees ·         Used cultural and linguistic skills to give excellent customer service to English, French and Japanese speaking accounts
Bachelor of Arts : French and Education May 1991 Beloit College Beloit, WI
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This is a real resume for a Financial Analyst II in Saint Paul, Minnesota with experience working for such companies as Thomson Reuters, Ikea, Northwest Airlines. This is one of the hundreds of Financial Analyst II resumes available on our site for free. Use these resumes as templates to get help creating the best Financial Analyst II resume.

Previous Companies:

  • Thomson Reuters
  • IKEA
  • Northwest Airlines

Previous Job Positions:

  • Financial Analyst II
  • Frontline Team Lead
  • Sales Support


  • Beloit College

Level of Education:

  • Bachelor of Arts

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