Basic Energy Service - Field Service Supervisor Resume Example

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Joseph Clark

XXXX XXXXXXXX XX, San Angelo, TX 76903

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Ph: XXXXXXXXXX

Experience

Field Service Supervisor Dec 2014－Present Basic Energy Service Grandbury, TX

Support field service team in providing outstanding client service
Delegate work assignments effectively to field service staff to meet service goals.
Coordinate and manage resource needs to meet the set goals.
Manage all customer queries and resolve issues in coordination with the relevant department
Develop standard procedure to ensure high level of service experience to customers
Determine adequate skill and performance enhancement programs to keep the staff technically sound and updated to enhance their productivity
Ensure that company safety guidelines are followed by service staff.
Provide guidance to field service team to achieve operational and financial goals.
Monitor and manage expenses within the allotted budget
Work with various teams to achieve optimum customer service, profitability, and cost effectiveness.
Provide leadership and guidance to service staff to keep them motivated and help them achieve individual and team based performance goals.
Obtain customer feedback regarding quality and service to meet customer expectations.
Oversee and performance , evaluations, appraisals and needs of staff.
Provide assistance in tool rentals or machinery needed to perform job duties.

Site Supervisor Oct 2014－Dec 2014 Basic Energy Services

Oversees field service personnel who perform on-site routine services including installation, maintenance, and repair.
Schedules and trains field service representative.
Responsibilities also include maintaining offices and facilities including and ensuring inventory is fully stocked
Familiar with a variety of the field concepts, practices, and procedures.
Relies on extensive experience and judgement o plan and accomplice=sh goals
Performs a wide degree of tasks to help personnel.

Lead Operator/ CLO2 Trainer Jul 2014－Oct 2014 Basic Energy Services

Maintain and operate equipment while following safety procedure
Routine monitoring and maintenance of equipment to ensure assigned units are in safe and proper operating condition
Manage daily fluid production
Gauge, record oil, and water tanks
Maintain cleanliness of job sites, vehicles, equipment, and work areas
Understand gauges, dial, and other er inidicators to ensure equipment is working properly
Provide information to supervisors, co-workers, and subordinates by telephone, in writing, email, and or in person.
All paperwork is summitted in a timely manner.
Train new employees in proper techniques for equipment operation
Train employees to measure and insure all chemicals used properly
Train employees too understand the severity of handling chemicals on location
Train employees on standard safety procedures and also first aid in case of a chemical burn

Operator Apr 2014－Jul 2014 Basic Energy Services

Routines monitoring and maintenance of equipment to ensure units are running properly
Check level in tanks routinely to insure levels are safe to continue with on site job
Maintain record of employees time and flowback intake/outtake.
managed daily fluid production
Corresponded with immediate supervisor via email and or by phone
Maintained and safe and clean work environment a all times

Electrical Coagulations Opertor Jun 2013－Apr 2014 Bosque Water Solutions San Angelo , TX

Worked Dionix
All correspondence was via email, or phone
Maintenance 4" to 6" water pumps and quincy compressors
Managed Daily fluid production
Gauge and record oil and water tanks .
Corresponded with company man, pumpers, and pushers regarding daily work
Supervised two to three employees
Flow back and intake/ outtake of water truck tickets
Routine monitoring and maintenance of equipment to ensure units were working properly.
Operated EC Unit, monitored frac, and settling and weir tanks.

Derrickman/ Relief Operator Sep 2005－May 2013 Basic Energy Services Midland, TX

Ran fiberglass and metal rods down hole
Set up oil pumps
Ran casing and tubing on all types of oil field pump jacks
Measured hole depths to ensure correct depth as being drilled
Assisted operator in drilling thru plugs
Participated in operator training
All paperwork including times sheet were completed and delivered in a timely manner
Performed horizontal drilling

Water Ditribution, Light /heavy Equipment Operator Oct 2000－Sep 2005 City of San Angelo San Angelo, TX

Maintained lake damns, gates, and fences
Maintenanced tractors, large mowers and other equipment need to perform daily job duties
Performed some welding as need when welding and or maintaining fences around lake areas
Supervised a crew of four employees
Delegated responsibilities
Ensured work was completed at the end of every shift

Education