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Volvo Penta - Field Service Engineer Resume Example

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Abigail Morgan
XXXX XXXX XX , North Richland Hills , TX 76182 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned in the marine industry with more than 34 years of experience in marine retail and service. Excellent building professional relationships with dealers and customer service skills. Track record of achieving exceptional results in dealer satisfaction and increasing market share in my area.

Skills
  • Computers and Electronics
  • Complex Problem Solving
  • Customer and Personal Service
  • Education and Training
  • Service Orientation
Experience
Field Service Engineer 08/2004 to Present
Volvo Penta Chesapeake, VA
  • Train dealership personnel to repair product. Document inspection and test results, and work performed or to be performed.
  • Disassemble and inspect motors to locate defective parts, using mechanic's hand tools and gauges.
  • Sales and service support for South Central US Assist dealership personnel with online applications Promote the use of Volvo Penta Engines, and parts.
  • Training instructor.
  • Resolve customer complaints regarding sales and service.
  • Represent company at trade association meetings to promote products.
  • Contact new and existing customers to grow market share.
Owner 04/2002 to 08/2004
Boat Worx SC
  • Document inspection and test results, and work performed or to be performed.
  • Mount motors to boats and operate boats at various speeds on waterways to conduct operational tests.
  • Disassemble and inspect motors to locate defective parts, using mechanic's hand tools and gauges.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Start motors, and monitor performance for signs of malfunctioning such as smoke, excessive vibration, and misfiring.
Service Manager 03/1996 to 04/2002
TAL Marine Buford, GA
  • Greet customers and ascertain what each customer wants or needs.
  • Direct or coordinate the service department.
  • Hire and terminate personnel.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Disassemble and inspect motors to locate defective parts, using mechanic's hand tools and gauges.
  • Set goals and deadlines for the department.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Boat sales and on water demos.
Education
Heating, Cooling, and Refrigeration Jun 1980 Gen Education - Detroit, MI
Mt Clemens High School - Mt Clemens, MI
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Resume Details

This is a real resume for a Field Service Engineer in North Richland Hills, Texas with experience working for such companies as Volvo Penta, Boat Worx, Tal Marine. This is one of the hundreds of Field Service Engineer resumes available on our site for free. Use these resumes as templates to get help creating the best Field Service Engineer resume.

Previous Companies:

  • Volvo Penta
  • Boat Worx
  • TAL Marine

Previous Job Positions:

  • Field Service Engineer
  • Owner
  • Service Manager

Schools:

  • Gen Education
  • Mt Clemens High School

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