Jul 2012 －May 2014
Worked with Acquisition Integration supporting
newly acquired groups of stores.
Duties included orientation and initial training of field organization both on-site and in overall follow up in support of operations through conversion process. Further operational and marketing support provided after branding completion to insure compliance to corporate standards for both franchise and corporate locations and to provide ongoing training support as well as assist in recruiting, hiring and placement as well as conduct store visits and provide feedback for purposes of evaluating progress. Supported field operations in resolving
operational and asset protection concerns and conducting further training within
Apr 2010 －Jul 2012
Formulated, directed and coordinated marketing activities and policies to promote core business. Identified, developed, and evaluated a marketing strategy, based on market cost and markup factors vs expense projections, and the business model. Focused on
brand development, advertising strategy and image management. Provided
support of events and special promotions, worked with pricing and
product placement as well as production selection and store layout.
Directed setup of social media base campaign and ongoing structure. Provided client training.
Operations Supervisor (District Manager)
May 1994 －Jan 2010
RaceTrac Petroleum Inc.
Managed operating budgets, budget reports, and pertinent financial reports. Full P&L responsibility for stores under within my group. Managed double-digit sales growth last four consecutive years in a row, with corresponding growth in operating profit. Used online tools such as Cognos to reduce total operating budget by 11%. while increasing category sales. Improved retention rates.
Various positions held involved in operations, asset protection, fuel transport, HR, marketing, and new store openings.
Feb 1993 －Feb 1994
Sunmart Stores Inc.
group of 8 corporate owned travel centers/truck stops that included
restaurant, motel and theater facilities on the premises. Wore many
hats in this organization, primarily involved in facilitating
operations. Also active in merchandising and marketing, cash and
inventory audit functions, resolving human resource matters, meeting
planning, advertising, vendor relations and administering policies
during major changes in operations. Assigned to selecting lines of
merchandise for franchise stores, logistics, regulation compliance and
working in support of remote corporate teams.
Jul 1980 －Jan 1993
Kmart Corporation Inc
Daily operations, inventory control, selecting hirees, providing
training, merchandise and logistical coordination, cash management,
financial reporting as well as working with food service, hard lines,
soft lines, automotive service, sporting goods, jewelry, electronics,
home improvement and service categories. Supervised shipping and
receiving, loss prevention, personnel, cash office, and AP office
personnel. Scheduling, seasonal planning, ordering seasonal lines of
merchandise, and various responsibilities assigned. Additional
positions held included advertising coordination within a multiple store
market, vendor negotiation, expense budgeting, handling media relations
and planning large-scale promotional activities.