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Stone Soup Community - Family Development Coordinator & Case Manager Resume Example

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Ella Peterson
XXXX XXXXXXXXX XXXXX , South Bend , IN 46628
Home: XXXXX XXXXXXXX - XXXXXXXXXXXXXXXXXXXX
Experience
01/2009 to Present
Family Development Coordinator & Case Manager Stone Soup Community - South Bend, IN
  • Helped develop Stone Soup Community's Family Development (Case Management) program. 
  • Created all the program forms and materials.
  •  Evaluated and recorded participating client progress with respect to goals, growth and development in files and on Client Track.
  • Educated clients about available community resources and steps to achieving self-sufficiency.
  • Advocate for clients and assist them in adhering to their goal plans, such as setting up appointments, providing information and referrals and support.
  • Counseled clients in individual and group support sessions to assist them in dealing with poverty, mental or physical illness, affordable housing options, unemployment, assertiveness, budgeting, interpersonal relations, job searching and resume building.
  • Assisted clients in completing applications for  community resources such as TANF, Food Stamps, QMB, Medicaid and Medicare, subsidized housing and the Energy Assistance Program.
  • Organized our Team Heat (50/50) and Project H2O Program protocol and materials. Managed 50+ case load of enrolled clients yearly (since 2010)  to manage in this 5-month program.
  • Developed budgeting classes and materials.  Recruited interested volunteers to begin classes for clients in their own areas of  expertise, such as 'Rental Know-How', 'Job Interview Skills' and 'How to Make Your Food Stamps Stretch'.
  • Developed and taught Classes on 'Advanced Budgeting' and 'How to Read Your Utility Bills'.
  • Attended meetings and gave short speeches representing Stone Soup Community
09/2007 to Present
Volunteer Coordinator Stone Soup Community - South Bend, IN
  • Recruit, interview and sign up new volunteers.
  • Direct activities and oversee progress of all volunteers.
  • Prepare and maintain records and reports such of volunteer hours and training materials.
  • Implement and schedule volunteer activities and training sessions.
  • Recruit area professionals for volunteer training seminars, such as staff from other agencies on relevant topics.
  • Manage volunteer questions and concerns.
  • Create and maintain weekly volunteer schedule.
09/1993 to 12/2005
Owner/Operator MarryMakers Wedding Productions - SouthBend, IN
  • Requisition or purchase products and supplies, such as retail self items, decorating supplies, and general production supplies and equipment.
  • Recruit, hire or discharge workers.
  • Supervise and train workers in techniques such as sales displays, customer service, customer check-out, writing orders, and reception decorating techniques.
  • Estimate labor requirements for jobs and plan work schedules accordingly.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
  • Represent company at trade association meetings to promote products.
  • Resolve customer complaints regarding sales and service.
  • Determine pricing, discount rates and advertising.
  • Deign and create various wedding items, such as veils, floral arrangements and wedding accessories.
  • Elaborately decorated churches and reception halls.
Education
12/2008
Bachelor of Arts: Psychology
Indiana University - South Bend, IN
06/1984
Associate of Arts: Liberal Arts
Lake Michigan College - Benton Harbor, MI
Additional Information
2010 - Certification Family Development 8-day Training through University of Iowa Social Service Dept.
2006 - Intern at Salvation Army Adult Rehabilitation Center, South Bend Indiana. Met with clients to review, discuss and update their Recovery Plan.
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Resume Details

This is a real resume for a Family Development Coordinator & Case Manager in South Bend, Indiana with experience working for such companies as Stone Soup Community, Marrymakers Wedding Productions. This is one of the hundreds of Family Development Coordinator & Case Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Family Development Coordinator & Case Manager resume.

Previous Companies:

  • Stone Soup Community
  • MarryMakers Wedding Productions

Previous Job Positions:

  • Family Development Coordinator & Case Manager
  • Volunteer Coordinator
  • Owner
  • Operator

Schools:

  • Indiana University
  • Lake Michigan College

Level of Education:

  • Bachelor of Arts
  • Associate of Arts

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