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Department of Child Services - Family Case Manager Resume Example

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Claire Diaz
  • XXXX XXXXXXXXX XXXX XXXXXXX, Indianapolis, IN 46268
Professional Summary

Seasoned Social Worker with more than 15 years of combined experience in fast-paced  settings such as hospitals, a detention center for juveniles, and the department of social services.  Excellent case management skills as well as the ability to advocate for children by utilizing knowledge gained through experience and obtaining both my Bachelor's and Master's degree in Social Work.  

  • Active Listening
  • Critical Thinking
  • Social Perceptiveness
  • Speaking
  • Negotiation
  • Complex Problem Solving
  • Time Management
  • Judgment and Decision Making
Family Case Manager, 03/2013 to Present
Department of Child Services Indanapolis, IN
  • Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
RSR Youth Manager, 10/2002 to 12/2006
Juvenile Detention Center Indianapolis, IN
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws to ensure the safety of all of the children in the facility.
  • Respond to emergencies, such as escapes.
  • Resolve problems between youth.
  • Supervise or perform searches of youth or their quarters to locate suspected contraband items.
Financial Aid Officer, 01/1998 to 05/2002
Columbia University New York City, NY
  • Match students' needs and eligibility with available financial aid programs to provide informed recommendations.
  • Assist in selection of financial award candidates using electronic databases to certify loan eligibility.
  • Compare data on student aid applications with eligibility requirements of assistance programs.
Addiction Counselor, 01/1989 to 12/1998
Harlem Hospital Center New York City, NY
  • Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
  • Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
  • Develop client treatment plans based on research, clinical experience, and client histories.
  • Participate in case conferences or staff meetings.
  • Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers.
  • Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
  • Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program.
Master of Science: Social Work, May 2011 Indiana University - Indianapolis, IN
Bachelor of Science: Social Work, May 2009 Indiana University - Indianapolis, IN
Community Service

2007                The Garrard House, Indianapolis, Indiana
2003, 2006    The Children's Bureau, Indianapolis, Indiana
1987-1991       Manhattan Valley, New York City, New York

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Resume Details

This is a real resume for a Family Case Manager in Indianapolis, Indiana with experience working for such companies as Department Of Child Services, Juvenile Detention Center, Columbia University. This is one of the hundreds of Family Case Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Family Case Manager resume.

Previous Companies:

  • Department of Child Services
  • Juvenile Detention Center
  • Columbia University

Previous Job Positions:

  • Family Case Manager
  • RSR Youth Manager
  • Financial Aid Officer
  • Addiction Counselor


  • Indiana University

Level of Education:

  • Master of Science
  • Bachelor of Science

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