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Washoe County School District - Family Advocate 1 Resume Example

Caleb Baker
Professional Summary

Responsible Medical Biller / Medical Assistant proficient in the Medical Field . Passionate and motivated, with a drive for excellence. years in Accounts Receivables and 6 years as a Medical Assistant.

  • Learning Strategies
  • Customer  Service
  • Time Management
  • Judgment and Decision Making
  • Complex Problem Solving 
  • Bilingual 
Family Advocate 1 Apr 2015Present Washoe County School District Reno, NV
  • Interview client assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
  • Administer welfare programs.
  • Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
  • Determine clients' eligibility for financial assistance.
  • Fill out and fax welfare applications.
A/R-Customer Service Mar 2014Sep 2014 DoctorsXL Reno, NV
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as refunding money, or adjusting bills, looking into clients account and figure out the problem.
  • Review insurance policy to determine coverage.                    
  • Prepare documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
  • Executed daily reports for collection purpose's
  • Posted payments
  • A/R
  • Received a high volume of calls directed them to right department.
CSR/Medicare Biller Jun 2012Sep 2013 Bennett Medical Services Reno, NV
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Answer customer questions regarding problems with their accounts.
  • Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers , conducted appeals, medicare audits and redeterminations, checked insurance eligibility, A/R
  • Release information to persons or agencies according to regulations.
  • Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or hospital.                                                                                  
Medical Assistant Mar 2010Dec 2011 Pediatric's"R"Us Sparks, NV
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Perform routine laboratory tests and sample analyses.            
Medical Assistant/Office Lead Jun 2004Oct 2008 The Medical Group Of Northern Nevada Reno, NV
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Medical Assistant Mar 2004 Nevada Career Academy Sparks, NV
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Resume Details

This is a real resume for a Family Advocate 1 in Reno, Nevada with experience working for such companies as Washoe County School District, Doctorsxl, Bennett Medical Services. This is one of the hundreds of Family Advocate 1 resumes available on our site for free. Use these resumes as templates to get help creating the best Family Advocate 1 resume.

Previous Companies:

  • Washoe County School District
  • DoctorsXL
  • Bennett Medical Services

Previous Job Positions:

  • Family Advocate 1
  • A
  • R Customer Service
  • CSR
  • Medicare Biller


  • Nevada Career Academy

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