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Convergys - Facilities Manager Resume Example

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Grace Gray
XXXXX XX XXXX XXX, Glendale, AZ 85302
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary:

Accomplished and energetic Facilities Manager with a solid history of achievement in Facilities. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Management of Personnel Resources:Motivating, developing, and directing people as they work, identifying the best people for the job.

Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.

Skills:
  • Negotiation
  • Service Orientation
  • Systems Evaluation
  • Management of Material Resources
  • Mechanical
  • Building and Construction
  • Equipment Maintenance
  • Equipment Selection
Experience:
Facilities Manager May 2005Present Convergys Phoenix, Az
  • Supports and ensures effective delivery of Facilities Management at 2 Sites. Colonnade 66,254 Sq ft, 700 employees, and South Mountain 55,000 Sq ft, 600 employees
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Prepare required paperwork pertaining to departmental functions.
  • Plan routine preventative maintenance on all support systems like HVAC, Generator, UPS, alarms and security, waste hauling, fire control, lighting, plumbing, elevators, building structures electrical
  • Responsible for office-space build-outs, construction remodeling projects
  • Review spend on contracts, services, equipment, materials and supplies, and look for opportunities to leverage business reduce cost in all areas of responsibility
  • Supervise the Janitorial team, and Security team
  • Look for opportunities for continuous improvement both internally and with suppliers
  • Develop multi-year capital project plans and manage the process to complete the capital projects.
  • Manage tenant construction by working with tenant coordinators, contractors and tenants.
  • Maintaining the highest ethical standards and values
Sales Manager Jun 2004May 2005 Dynasty Mortgage Phoenix, Az

Develop sales team and exceed quota

Motivate the sales team to be focused and successful on a daily basis

Coach and train the sales team to continue to improve skills and results with customers

Ability to hold the team accountable to exceeding quota in a motivating way

Continue to look for ways to improve sales team via coaching and training current and new hires



Telemarketing Manager Sep 1988Jun 2004 MCI Worldcom Phoenix, Az
  • Develop sales team and exceed quota
  • Motivate the sales team to be focused and successful on a daily basis
  • Coach and train the sales team to continue to improve skills and results with customers
  • Ability to convey forecast to senior management and discuss plans to exceed quota
  • Be knowledgeable about the competition and market trends in order to provide coaching to sales team and feedback to senior management
  • Continue to look for ways to improve sales team via coaching and training current and new hires
  • Recruiting is a top priority to make sure team continues to improve
  • Ability to hold the team accountable to exceeding quota in a motivating way
  • Additional duties as assigned
  • Education:
    High School Diploma : General Aug 1974 Moon Valley high School Phoenix, Az
    Community Service:

    Volunteer, St. Mary's Food Bank

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    Resume Details

    This is a real resume for a Facilities Manager in Glendale, Arizona with experience working for such companies as Convergys, Dynasty Mortgage, Mci Worldcom. This is one of the hundreds of Facilities Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Facilities Manager resume.

    Previous Companies:

    • Convergys
    • Dynasty Mortgage
    • MCI Worldcom

    Previous Job Positions:

    • Facilities Manager
    • Sales Manager
    • Telemarketing Manager

    Schools:

    • Moon Valley high School

    Level of Education:

    • High School Diploma

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