Genomic Health - Facilities Coordinator Resume Example

Grace Gray

XXXX XXXXXXXXXXXX XXX XXX, Belmont, CA 94002

Ph: XXXXX XXXXXXXX

XXXXXXXXXXXXXXXX

Skills

Typing (50 wpm) Windows Vista 2007, 95/97/2000/XP Microsoft Office 2010 (Word, Excel, Outlook, Power Point) Above standard organizational skills Ordering all corporate service and office supplies Multiline phone system administration Credit card reconciliation, Expense reports, ReqLogic Walk-in reception, Manages multiple lobbies and calendars Company event coordination. On-site and off-site State of California Notary Thrives as a seasoned self-reliant and professional member of a team

Experience

Facilities Coordinator/Reception Jul 2012－Present Genomic Health － Redwood City, CA

Supports all company admins with special tasks and events (e.g. Boards of Directors, special guest & ambassador speaker
Manages calendar for main lobby reception

Orders office supplies, supports corporate services and orders all catering for company & events

Manages corporate vendor relationships

Triages all Facilities requests through SRS system

Manages security key card distribution to vendors, onsite contractors & employees

Administrative support to Facilities team

Organizes onsite and offsite team events

State of California Notary

Point of contact and support for whole company

Client Support Representative May 2011－Jul 2012 Cord Blood Registry － San Mateo, CA

Supporting all clients with their online accounts & enrollment stages

Supports all sales team members with their clients

Manages Siebel database for all clients and doctors

Educated doctors about Cbr's stem cell collection process, procedures & compliance

Supports all teams with special projects & requests

Responsible for shipping out collection kits and educational materials to hospitals & doctors' offices
Supports IT department by documenting system breaks within the database and website

Resolved all customer service issues

Verified all courier pickups of collected stem cells

Member of Cbr's team building group

Covered reception desk for break
Accurate multitasking skills

Red Zone Specialist/Family Room Specialist Nov 2010－May 2011 Apple Retail, Inc. － San Mateo, CA

Responsible for assisting all of the management team
Coordinating company functions and events
Resolves all customer issues in accordance with established corporate policies
Advises all of staff on corporate policies and problem solving with customer service issues
Field customer and corporate calls on a busy multi-line telephone system
Reconciles the store's daily cash and credit transactions
Performs other administrative duties for the office and store, including opening and closing
Responsible for ordering and stocking supplies for the company
Maintaining all office and store equipment
Building reliable vendor relationships, internally and externally
Responsible for sesonal and holiday hiring

Office Administrator/Customer Service Specialist Nov 2005－Mar 2010 Crate & Barrel － Palo Alto, CA

Assisted the sales staff on vendor and contractor orders
Performed order fulfillment and customer follow-through
Created purchase orders
Coordinated daily and monthly invoice generation
Operational tasks: phone reception, filing, equipment and supply maintenance
Supported the company's officers on special projects
Scheduled appointments
Planned corporate events
Helped clients with design decisions
Assisted with customer conflict resolution
Developed a mailing database
Cultivated new vendor relationships

Education

Associate of Arts : Fine Arts Jan 2005 College of San Mateo Community College District － San Mateo, CA Certification in Interior Design
Coursework towards a B.A. in Fine Arts

Love this resume?

Facilities Coordinator Reception Office Administrator Customer Service Specialist Coordinator