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NEWARK PUBLIC SCHOOLS - FACILITES Support Resume Example

Hunter Mitchell
XX XX XXXX XX , East Orange , NJ 07017 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXX
Professional Summary

Self -motivated friendly and enthusiastic receptionist with 8 years of specialization in customer service and office work. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Provide excellent exceptional service. Responsible, providing great secretarial skills and support. Ability to work independently. High performance to schedule deadlines.

Skills
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • English Language
  • Reading Comprehension
  • Computers and Electronics
  • Writing
  • Critical Thinking
  • Monitoring
  • Judgment and Decision Making
  • Active Learning
  • Clerical
  • Time Management
  • Telecommunications
  • Filing
  • Multi phone use
Experience
FACILITES Support 03/2007 to Present
NEWARK PUBLIC SCHOOLS NEWARK , NJ
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
  • Record type and cost of maintenance or repair work.
  • Perform general cleaning of buildings or properties.
  • Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
  • Customer service skills
CUSTOMER SERVICE REP 02/2003 to 09/2009
FILENES BASEMENT ELIZABETH, NJ
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Solicit sales of new or additional services or products.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Compute and record totals of transactions.
  • Keep periodic balance sheets of amounts and numbers of transactions.
Education
High School Diploma: Business Associates Jun 2005 Irvington High School - Irvington , NJ
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Resume Details

This is a real resume for a FACILITES Support in East Orange, New Jersey with experience working for such companies as Newark Public Schools, Filenes Basement. This is one of the hundreds of FACILITES Support resumes available on our site for free. Use these resumes as templates to get help creating the best FACILITES Support resume.

Previous Companies:

  • NEWARK PUBLIC SCHOOLS
  • FILENES BASEMENT

Previous Job Positions:

  • FACILITES Support
  • CUSTOMER SERVICE REP

Schools:

  • Irvington High School

Level of Education:

  • High School Diploma

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