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Beryl - Experience Patient Advocate Resume Example

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Grace Gray
XXX XXXXXXXX XXXXXX, LEWISVILLE, TX 75077
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary


Seasoned with several years of fast paced customer service. Excellent customer service and communication skills. Motivated in obtaining excellent customer satisfaction.

Skills
Experience
Experience Patient Advocate Apr 2013－Feb 2014 Beryl/Stericycle － Bedford, TX

Take inbound calls in the Marketing and Sells department to provide Physician Referral service to customers of over 500 hospitals.

Enroll and provide Class and Events information

Cross sell other classes and Events if prompted.
Coverage Review Representative,Customer Service Sep 2003－Apr 2013 Medco/Express Scripts － Irving, TX

Processed coverage review requests for medications not covered under the patient's current plan.

Gather necessary information for creation of  Physician questionnaire

Review Plan documentation to determine approvability of medication

Inbound/outbound calls to/from customers regarding prescription plan information, education of plan participants on insurance and Plan specific information

Assisted specialty handling department regarding 'Specialty Medication'
Education
High School Diploma : General studies Jun 1971 Wheaton Central High － Wheaton, IL
Select Your Degree : Psychology College of DuPage － Glen Ellyn, IL
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Customer Service

Resume Details

This is a real resume for a Experience Patient Advocate in LEWISVILLE, Texas with experience working for such companies as Beryl, Stericycle, Medco. This is one of the hundreds of Experience Patient Advocate resumes available on our site for free. Use these resumes as templates to get help creating the best Experience Patient Advocate resume.

Previous Companies:

  • Beryl
  • Stericycle
  • Medco

Previous Job Positions:

  • Experience Patient Advocate
  • Coverage Review Representative
  • Customer Service

Schools:

  • Wheaton Central High
  • College of DuPage

Level of Education:

  • High School Diploma
  • Select Your Degree

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