Experience Patient A...
LEWISVILLE, Texas
Seasoned with several years of fast paced customer service. Excellent customer service and communication skills. Motivated in obtaining excellent customer satisfaction.
Take inbound calls in the Marketing and Sells department to provide Physician Referral service to customers of over 500 hospitals.
Enroll and provide Class and Events information
Cross sell other classes and Events if prompted.
Processed coverage review requests for medications not covered under the patient's current plan.
Gather necessary information for creation of Physician questionnaire
Review Plan documentation to determine approvability of medication
Inbound/outbound calls to/from customers regarding prescription plan information, education of plan participants on insurance and Plan specific information
Assisted specialty handling department regarding 'Specialty Medication'
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LEWISVILLE, TexasCompanies Worked For:
Beryl, Stericycle, Medco, Express ScriptsGet all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.
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