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Komatsu - Executive Secretary Resume Example

William Brown
XXXX XXX XXX XXXXX, Dyersburg, TN 38024
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Reliable and responsible business manager with Bachelors degree and background in leadership and decision making. Ambitious and dedicated with 10 years of experience in customer service, organizational methods and event planning.  Handles tasks with accuracy & efficiency.  Passionate and motivated with a drive for excellance.

Skills
  • Customer and Personal Service
  • Administration and Management
  • Computers and Electronics
  • Systems Analysis
  • Clerical
  • Active Learning
  • Coordination
  • Active Listening
  • Personnel and Human Resources
  • Critical Thinking
  • Monitoring
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
  • Clerical
  • Sales and Marketing
  • Instructing
  • Troubleshooting
  • Skilled with all computer programs:  Microsoft Office, Visio, Word, Excel, Publisher, Access, Powerpoint,SAP, PIPS, EPIC and Concur
Experience
Executive Secretary Jul 2010Present Komatsu Ripley, TN
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Make travel arrangements for executives.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Provide clerical support to other departments.
  • Active coordinator and director of Lifeblood blood drive and Relay for Life events.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Receive and place telephone calls.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Prepare and distribute invoices to bill clients or pay account expenses.
  • Draft and type office memos.
Staffing Consultant Oct 2008Jun 2010 Express Employment Professionals Dyersburg, TN
  • Prepare occupational classifications, job descriptions and salary scales.
  • Assess need for and develop job analysis instruments and materials.
  • Observe, interview, and survey employees and conduct focus group meetings to collect job, organizational, and occupational information.
  • Research job and worker requirements, structural and functional relationships among jobs and occupations, and occupational trends.
  • Conduct reference checks and set up drug screening of all new associates.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
Secretary May 2003Jul 2007 Westwood Golf Club Pittsburgh, PA
  • Receive and place telephone calls.
  • Schedule and make appointments.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Prepare and distribute invoices to bill clients or pay account expenses.
  • Draft and type office memos.
  • Bartender & server on an as needed basis.
  • Supervised private banquets & dining room in General Managers absence.
  • Team leader
Customer Service Jul 2007 Dyersburg Country Club at the Farms Dyersburg, TN
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
Education
Bachelor of Science : Global Business Management Apr 2014 University of Phoenix Memphis, TN
Associate of Arts : Health Care Management Jul 2011 University of Phoenix Memphis, TN
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Resume Details

This is a real resume for a Executive Secretary in Dyersburg, Tennessee with experience working for such companies as Komatsu, Express Employment Professionals, Westwood Golf Club. This is one of the hundreds of Executive Secretary resumes available on our site for free. Use these resumes as templates to get help creating the best Executive Secretary resume.

Previous Companies:

  • Komatsu
  • Express Employment Professionals
  • Westwood Golf Club

Previous Job Positions:

  • Executive Secretary
  • Staffing Consultant
  • Secretary
  • Customer Service

Schools:

  • University of Phoenix

Level of Education:

  • Bachelor of Science
  • Associate of Arts

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