Viking River Cruises - Executive Housekeeper Resume Example

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Andrew King
XXXXXX XXX, Travnik, BA 72270
Ph: XXX XX XXX XXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Results-oriented Executive Housekeeper with 7 years career experience in 5 star US style hotels. Extensive knowledge in hotel housekeeping operations, with demonstrated abilities in managing laundry, rooms and public areas of the hotel in fast paced environment. Providing exceptional service with strong attention to detail while employing an excellent English Language skills. 

Skills
  • Management of Personnel Resources
  • Time Management
  • Monitoring
  • English Language
  • Critical Thinking
  • Service Orientation
  • Judgment and Decision Making
  • Complex Problem Solving
Experience
Executive Housekeeper Mar 2009Present Viking River Cruises Basel, CH
  • Advised managers, receptionists and admitting personnel of rooms ready for occupancy.
  • Planned and prepared employee work schedules.
  • Coordinated activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspected work performed by staff to ensure that it meets and exceeds established standards.
  • Conferred with staff to resolve performance and personnel problems, and to discuss company policies and procedures.
  • Supervised in-house services such as laundries and dry cleaning.
  • Instructed staff in work policies and procedures, and the use and maintenance of equipment.
  • Maintained inventory stock to ensure that supplies of linen, chemicals and equipment are available in adequate amounts.
  • Evaluated employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
Assistant Chief Housekeeper Oct 2007Jan 2009 The Apollo Group Miami, US
  • Planned and prepared employee work schedules.
  • Supervised daily cleaning duties of stewards and hotel utilities.
  • Investigated complaints about service and equipment, and took corrective actions.
  • Inspected and evaluated the condition of facilities in order to determine the type of work required.
  • Checked and maintained equipment to ensure that it is in good working order.
  • Prepared reports on activity, personnel, and information such as occupancy, hours worked, facility usage and work performed.
  • Selected the most suitable cleaning materials for different types of linens, furniture, flooring, and other surfaces of the hotel.
Interpreter Mar 1995Aug 2007 United Nations Geneve, CH
  • Followed ethical codes that protect the confidentiality of information at all times.
  • Translated messages simultaneously and consecutively into Bosnian/English, orally or in writing, maintaining message content, context, and style as much as possible.
  • Handled written materials, such as legal documents, scientific works, or news reports, and rewrote material into specified languages.
  • Checked translations of technical terms and terminology to ensure that they are accurate and remained consistent throughout translation revisions.
  • Listened to speakers' statements to determine meanings and to prepare translations, using electronic listening systems as necessary.
  • Compiled terminology and information to be used in translations, including technical terms such as those for legal or medical material.
Education
High School Diploma Technical School Travnik, BA
Languages
Bosnian, English, German

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About this resume

Executive Housekeeper FROM Travnik , Balochisan RESUME

This is a resume for a Executive Housekeeper in Travnik, Balochisan with experience working for such companies as Viking River Cruises and The Apollo Group. The grade for this resume is 0 and is one of hundreds of Executive Housekeeper resumes available on our site for free. Use these resumes as templates to get help creating the best Executive Housekeeper resume.

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School Attended
Technical School