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Tilted Kilt - Executive Assistant Resume Example

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Laly Tlkeuct
XXXXX XXXXXX XXX, Thornton, CO 80241 XXXXX XXXXXX XXX, 80241, Thornton CO
XXXXXXXXXXXX
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Summary

Seasoned Restaurant Manager with more than five years of experience in fast-paced Downtown Pub. Excellent personal and sales skills. Track record of achieving exceptional results in recruiting and training as well as sales oriented pub management and leadership. 

Skills
  • Sales and Marketing
  • Customer and Personal Service
  • Service Orientation
  • Administration and Management
  • Judgment and Decision Making
  • Time Management
  • Recruiting and Training
Experience
Executive Assistant 10/2014 to Current
Tilted Kilt - Denver, CO
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Review operational records and reports with Pub Director to project sales and determine profitability.
  • Establish standards for personnel performance and customer service.
  • Schedule use of facilities or catering services for events such as private parties, and meetings and negotiate details of arrangements with clients.
  • Assess staffing needs, and recruit staff using methods like social media and feet on the street. 
  • Created weekly reports on all trainer's/trainee's progress 
  • Arrange for in-house and external training activities.
Floor Manager 09/2012 to 01/2014
Tilted Kilt - Denver, CO

  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive Beer and Liquor orders to ensure accurate inventory counts a overall cost of good at or below 16%
  • Establish standards for personnel performance and customer service.
  • Spoke with up to 90% of guests to ensure satisfaction with food and service and built regular guests and lasting guest relations.
  • Count money and make bank deposits
Education
California State University, San Bernardino Jun 2009 San Bernardino, CA
Bachelor of Science: Kinesiology
Citrus College Jan 2005 Glendora, CA
Cosmetology License
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Resume Details

This is a real resume for a Executive Assistant in Thornton, Colorado with experience working for such companies as Tilted Kilt. This is one of the hundreds of Executive Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Executive Assistant resume.

Previous Companies:

  • Tilted Kilt

Previous Job Positions:

  • Executive Assistant
  • Floor Manager

Schools:

  • California State University, San Bernardino
  • Citrus College

Level of Education:

  • Bachelor of Science

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