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Springhills Lake Mary - Escrow & Tax Specialist Resume Example

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Aiden Jackson
HR executive adept at building consensus amongst staff and creating an involved workforce. Fosters an environment of teamwork and continued growth and development across all functions.
  • Recruitment and Staffing
  • Benefits administration
  • Interviewing
  • Union grievance resolution
  • Orientation, Training and Employee Coaching
  • Performance management systems
  • Payroll Administrator
  • Unemployment Laws
  • Audit preparation and reporting
  • HRIS
  • Records maintenance
Escrow & Tax Specialist 10/2013 to Present
Duluth, GA
  • Advise customers of any shortage/overage and provide the reasons they might occur which may include: Forced Placed Insurance, and/or taxes, increase/decrease tax or insurance premiums, unexpected payments, insufficient funds collected at closing or during a transition.
  • Locate and inform customers on detailed information on escrow items such as: insurance carrier or taxing authority, tax ID, annual premium, payments and disbursements and refunds.
  • request Escrow Analysis and educate on PMI removal procedures.
  • research requests submitted to resolve customer\'s issues such as Escrow Validation, Adding escrow account, escrow overage re-issued, and payment corrections.
  • Effectively communicate expectations in regards to tax bills such as Added Assessments, Supplemental, Ground rent, Utilities and Interim bills.
  • Proactive offer information to customers in regards to possibility of exemptions such as Homestead, Veterans, and Senior citizens.
Business Office Manager 10/2011 to 02/2013
Springhills Lake Mary Lake Mary, FL
  • resolved employment-related disputes through proactive communication.
  • represented organization at personnel-related hearings and investigations.
  • Handled disputes, terminating employees and administering disciplinary procedures.
  • coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Processed bi-weekly payroll, monthly resident billing, accounts payables, move-in deposits and monthly rent payments.
  • Maintained Personnel records, facilitate annual open enrollment meetings and administer company-wide benefit program.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Developed and facilitated all new-hire orientations.
  • conducted employment verifications and investigations.
  • Facilitated the criminal background check process for new hires.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Managed the employee rewards programs.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
Executive Assistant 06/2010 to 09/2011
Jewish Community Center Orlando, FL
  • Prepare proposals, quotes, contracts, or presentations for potential solar customers.
  • Manage and maintain executives' schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Attend meetings to record minutes.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Compile, transcribe, and distribute minutes of meetings.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Make travel arrangements for executives.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Associate of Arts: Business Administration Miami Dade Community College - Miami , FL

Member, SHRM (Society for Human Resource Management)

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Resume Details

This is a real resume for a Escrow & Tax Specialist in Lithonia, Georgia with experience working for such companies as Springhills Lake Mary, Jewish Community Center. This is one of the hundreds of Escrow & Tax Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Escrow & Tax Specialist resume.

Previous Companies:

  • Springhills Lake Mary
  • Jewish Community Center

Previous Job Positions:

  • Escrow & Tax Specialist
  • Business Office Manager
  • Executive Assistant


  • Miami Dade Community College

Level of Education:

  • Associate of Arts

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