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Language Line Solutions - English Resume Example

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Landon Campbell
XXXXX XXXXXX XXXXXX XXX, El Paso, TX 79938
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Customer service for over fifteen years, including over ten years of sales, escalation calls handling irate customers and solving escalated issues . tech support billing and collections . Fluent in two languages English and Spanish. Excellent listening skills, recognized for providing great customer service.

Skills
  • Speak two languages fluently; English and Spanish.
  • over fifteen years of sales and customer service experience
  • over five years of technical support
  • great listening skills and understanding various accents
  • retention, billing, collections experience
  • escalation calls
Experience
Language Line Solutions EL Paso , Tx English/Spanish Interpreter May 2014Jun 2015
  • Interpreter service for Bank of America, Merril Lynch, Stuart Tittle,  
  • service the  mortgage loan department, fraud dept. Compliance bank centers, foreclosures and 401k dept.

                                                                          

  • Assist with international balance tranfers stock and share sales by interpreting for customers from other contries like Argentina Spain Mexico, and Venezuela among others. 
  • Help customers interpret when opening bank accounts applying for credit  cards, when opening investment accounts.

   

alorica el paso , tx sales Aug 2012May 2013
  • Sales for Direct tv.
  • bilingual inbound new customer sales calls
  • offering customers the best service and product available based on their needs and budget at the same time following the guidelines and exceeding  company goals.    
  • providing the best customer experience for new prospects.
kelly services El Paso, tx customer services Jun 2010Jul 2012
  • provide Statefarm bank customers with the best customers service.
  • serviced existing customers with their bank accounts auto loans.


  • assist customers with opening savings and investment account and provide information on  daily activity on the account.
Time warner cable el paso , tx sales, customer service, billing, tech support collections,retention Jul 2005Oct 2009
  • Provide new and existing customers with excellent customer service  when customers called in to obtain information on new services  and their current services
  • Offer technical support on internet service phone and cable tv. as well as assist customer on how to order special events troubleshoot

    equipment.

  • sale phone, internet, and cable tv services to new customers and upgrade existing customers by offering the best  packages possible based on the customers needs,
  • receive retention calls  customers calling to disconnect or downgrade and identify the reason and set customers up with the best service  to keep their business and customer satisfaction
Education
montwood Highschool el paso , tx High School Diploma May 1997
Languages
Eglish, Spanish
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Resume Details

This is a real resume for a English in El Paso, Texas with experience working for such companies as Language Line Solutions, Alorica, Kelly Services. This is one of the hundreds of English resumes available on our site for free. Use these resumes as templates to get help creating the best English resume.

Previous Companies:

  • Language Line Solutions
  • alorica
  • kelly services

Previous Job Positions:

  • English
  • Spanish Interpreter
  • Sales
  • customer services
  • customer service

Schools:

  • montwood Highschool

Level of Education:

  • High School Diploma

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