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Verizon Communications - Engineering Assistant Resume Example

Alexander Wilson
Professional Summary
Service oriented manager and customer service positions in office, warehouse and professional level working environments. Competent in MS Office (MS Excel, MS Word), MS Publishing, interoffice message systems, TIRKS, WFAD, WFAC, LFACs, banking programs. Excellent communication, time management skills. Handle most any task professionally and efficiently.
  • Administration and Management
  • Customer and Personal Service
  • Complex Problem Solving
  • Negotiation
ENGINEERING ASSISTANT, Nov 1999Nov 2013 Verizon Communications, Richnmond, VA Designed high capacity circuits for cell towers, atm machines, commercial companies, DS1 circuits. Internal customer service to business offices expediting orders. Cable/pair assignment. Redesigns and customer service to maintenance team for trouble calls in field.
STORE DESIGNER, May 1998Oct 1999 Circuit City Stores, Incorporated, Richmond, VA Auto CAD operator/designer, provided floor plans and customer service for new stores to Construction and Store staff. Interfaced with variety of vendors and departments as needed.
FACILITY MANAGER, May 1996May 1998 CarMax Stores Incorporated, Richmond, VA

Managed team of three project managers opening new auto superstores. Team worked directly with developers, contractors and vendors through store opening date to ensure all operational systems and supplies were received and installed. Job sites were from 35 - 52 acres, stores were 60,000 square feet and employed over 100 employees each. Developed various programs including company uniform program still in use today.

DISTRIBUTION MANAGER, May 1993May 1996 Circuit City Stores, Incorporated, Richmond, VA Managed 20+ warehouse/5 office associates. Comprehensive customer service for internal departments and new stores including stocking, order picking, loading trucks and expediting supplies to grand opening stores. Store volume increased from 20 to 120 stores.
CUSTOMER SERVICE REPRESENTATIVE, May 1992May 1993 First North American National Bank, Richmond, VA

Assisted credit card customers in call center with questions, new accounts, payments, collections issues. Company grew from 30 to over 200 employees while working there.

CUSTOMER SERVICE REPRESENTATIVE, Jun 1989Apr 1992 National Starch and Chemical Corporation, Richmond, VA Provided customer service for wholesale customers purchasing chemicals. Order processing, shipping, transportation, delivery and any follow up issues as required.
Showroom Designer, May 1980May 1989 DESIGNER, Lexington, NC Showroom design/set up for furniture manufacturing companies in North Carolina servicing bi-annual furniture markets. Included markets in Atlanta, GA and Dallas TX. Average showroom size was 60,000 square feet.
Bachelor of Arts, Design University of North Carolina, Greensboro, NC
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Resume Details

This is a real resume for a ENGINEERING ASSISTANT in Spencer, West Virginia with experience working for such companies as Verizon Communications, Circuit City Stores, Incorporated. This is one of the hundreds of ENGINEERING ASSISTANT resumes available on our site for free. Use these resumes as templates to get help creating the best ENGINEERING ASSISTANT resume.

Previous Companies:

  • Verizon Communications
  • Circuit City Stores
  • Incorporated

Previous Job Positions:

  • Distribution Manager
  • Customer Service Representative


  • University of North Carolina

Level of Education:

  • Bachelor of Arts

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