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HealthEast Medical Transportation - EMS Dispatcher Resume Example

Liam Johnson
XXXX XXXXX XXX XXXX , Farmington , MN 55024 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills

Excellent critical thinking skills Ability to work unsupervised

Ability to prioritize Computer Literate

Problem solving skills Task Oriented

Experience
EMS Dispatcher 10/1992 to Present
HealthEast Medical Transportation St. Paul, MN
As an EMS Dispatcher I take calls for emergent, non emergent and scheduled request for service from hospitals, skilled nursing facilities (nursing homes),  911 Public Safety Answering Points, and the general public.  Triage, prioritize, schedule, and assign calls to ambulance crews and medical transport staff. (wheelchair van drivers).    
Help Desk Agent/ Field Service Technician 06/2003 to 12/2006
Next Level Computers Burnsville, MN
As a Help Desk Agent I took calls from clients for service and repair of various computer problems.  These calls involved analyzing issues with computer hardware, software and network issues and resolving those issues by phone whenever possible.  If the problem could not be fixed remotely, I worked with client to schedule a site visit by a field technician.
As a Field Service Technician I went to client sites and performed general maintenance of workstations, and servers.  This involved everything from physical cleaning of the systems to ensuring that the workstations and servers were operating properly.  Installation of hardware and software, and maintaining network connectivity. 
Dakota Language Instructor Present
Concordia College Moorhead, MN
As part of a language preservation and revitalization effort, I work with Concordia staff, Dakota elders, speakers, and other Dakota Language teachers.   I helped develop and implement curriculum for Dakota Language immersion weekends.  During these three day camps students are exposed to and learn the Dakota Language and culture through verbal and written material, games, and 'everyday activities' done in the Dakota language.   
Education
Association of Public Safety Communications Officials: Communications Dec 2013 Century College - White Bear Lake, MN Public Safety Telecommunicator
Dakota Iapi Unspewicakiyapi: Dakota Language Jun 2012 University of Minnesota - Minneapolis, MN Dakota Language Teaching Certificate
Associate of Science: Information Technology and Networking May 2003 Brown College - Mendota Heights, MN
Community Service
Dakota Language instructor/assistant at various language tables in the Twin Cities metro area.
Languages
Dakota
Additional Information
FEMA Certifications:
NIMS ICS 100
NIMS ICS 200
NIMS ICS 700
NIMS ICS 144 TERT
NIMS IS 800
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Resume Details

This is a real resume for a EMS Dispatcher in Farmington, Minnesota with experience working for such companies as Healtheast Medical Transportation, Next Level Computers, Concordia College. This is one of the hundreds of EMS Dispatcher resumes available on our site for free. Use these resumes as templates to get help creating the best EMS Dispatcher resume.

Previous Companies:

  • HealthEast Medical Transportation
  • Next Level Computers
  • Concordia College

Previous Job Positions:

  • EMS Dispatcher
  • Help Desk Agent
  • Field Service Technician
  • Dakota Language Instructor

Schools:

  • Century College
  • University of Minnesota
  • Brown College

Level of Education:

  • Association of Public Safety Communications Officials
  • Dakota Iapi Unspewicakiyapi
  • Associate of Science

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