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Brown & Brown Insurance Services of CA - Employee Benefits Account Executive Resume Example

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Liam Johnson

Service-oriented Account Manager with a 15 year background in the healthcare & insurance industry. Core competencies include sales support, policy and contract administration, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Fluent in Spanish
    Expert in Employee Benefits and Healthcare Market
  • Customer and Personal Service Specialist
  • California Licensed Life & Health Insurance Agent
  • Skilled in Microsoft Windows & Office Programs
  • Familiar with Microsoft Dynamics CRM
  • Certified Healthcare Reform Specialist
Employee Benefits Account Executive Dec 2012 - Present
Brown & Brown Insurance Services of CA, Inc Goleta, CA
  • Managing the employee benefit programs for several VIP clients.
  • Coordinate the renewal process for all insurance policies included in the employee benefits programs offered by each client.
  • Assist the Producer and Marketing Director in preparing and presenting sales proposals to new and existing clients.
  • Hold educational meetings with clients and their employees.
  • Support the internal sales team with bringing on new clients.
  • Provide overall customer service in order to build and maintain client relationships.
Account Manager Sep 2005 - Dec 2012
Beneflex Insurance Services, Inc Santa Barbara, CA
  • Administer the employee benefit programs for several small and large clients.
  • Oversee renewal process for all insurance policies including medical, dental, vision, life and disability.
  • Assemble and present sales proposals in conjunction with the Producer and Marketing Director.
  • Conduct enrollment meetings and benefit orientations for clients' employees.
  • Maintain client relationships by providing assistance on overall benefit-related issues.
Intake & Grievance Supervisor Jan 2004 - Sep 2005
Arcadian Management Services Carpinteria, CA
  • Supervising Intake Coordinator staff for five different medical groups.
  • Assisting in developing a standardized training manual.
  • Assisting in developing and maintaining the "Letter Wizard" Program to create denial letters.
  • Responding to appeal & grievance notices from insurance companies.
Lead Intake Coordinator/Denial Letter Coordinator Jan 2002 - Jan 2004
Arcadian Management Services Santa Barbara, CA
  • Assisting with data entry and researching authorization issues.
  • Providing customer service to multiple medical offices.
  • Issuing denial letters to medical providers and patients.
Provider Relations Assistant Jan 2001 - Jan 2002
Medical Pathways Management Santa Barbara, CA
  • Drafting provider contracts for Santa Barbara Select IPA Medical Group.
  • Serving as a liaison between health plans, providers and the medical group.
  • Resolving any provider issues in regards to authorizations, claims and payments.
Claims Inquiry Specialist Jan 1999 - Jan 2000
Medical Pathways Management Santa Barbara, CA
  • Managing customer service calls.
  • Researching claims issues.
Claims Processor Jan 1998 - Jan 1999
Monarch Health Systems Santa Barbara, CA
  • Performing data entry.
  • Verifying billing code accuracy and member eligibility.
Associate of Arts: Communication Jun 2003 Santa Barbara City College Santa Barbara, CA
High School Diploma: Jun 1996 Saint Joseph Notre Dame High School Alameda, CA
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Resume Details

This is a real resume for a Employee Benefits Account Executive in Santa Barbara, California with experience working for such companies as Brown & Brown Insurance Services Of Ca, Inc, Beneflex Insurance Services. This is one of the hundreds of Employee Benefits Account Executive resumes available on our site for free. Use these resumes as templates to get help creating the best Employee Benefits Account Executive resume.

Previous Companies:

  • Brown & Brown Insurance Services of CA
  • Inc
  • Beneflex Insurance Services

Previous Job Positions:

  • Employee Benefits Account Executive
  • Account Manager
  • Intake & Grievance Supervisor
  • Lead Intake Coordinator
  • Denial Letter Coordinator


  • Santa Barbara City College
  • Saint Joseph Notre Dame High School

Level of Education:

  • Associate of Arts
  • High School Diploma

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