Georgia Department of Corrections - Employee Assistant Program Coordinator Resume Example

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Carter Lee

XXX XXXXXXXXX XXXX, Rincon, GA 31326
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Professional Summary

Versatile professional, excellent at juggling multiple tasks and working under pressure. Self-directed, motivated and hardworking. Proficient with working and advocating for others. Experience with and understanding of diverse populations.

Skills

Licensed Professional Counselor
Clinical case management

Proficient writing skills/computer skills
Therapy and counseling

De-escalating clients
Team-player

Education and training
Experience with mental health systems

Experience

Employee Assistant Program Coordinator 11/2012 to Present
Georgia Department of Corrections - Garden City , GA

Assessment and providing limited counseling to employees with situations that has the potential of affecting his/her job performance
Assisting employees with access to resources that may help resolve the situation and possible referral to EAP providers for counseling
Liason between employees and supervisors to help supervisors in understanding employees situations and providing accomodations for employee when necessary

Mental Health Counselor 09/2012 to Present
Georgia Department of Corrections - Garden City, GA

Counsel clients individually and in group sessions, to assist in overcoming dependencies, adjustment issues, or making changes
Provide case management/treatment to 85-90 clients monthly
Assess clients for risk of suicide attempts.
Collect information about clients through interviews and observations
Guide clients in the development of skills or strategies for dealing with their problems.
Develop and implement treatment plans based on clinical experience and knowledge.
Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
Collaborate with other staff members to perform clinical assessments or develop treatment plans.
Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
Connecting clients to community treatment and resources upon release from prison
Assisted supervisor in managing the department by supervising other counselors, fulfilling supervisor duties and representing the Mental Health department in absence of the supervisor

Program Manager 06/2011 to 09/2012
Gateway Behavioral Health Services - Springfield, GA

Improvement of public relations with community agencies that resulted in an increase of referrals.
Effectively provided guidance and support to 10 employees for daily operational functions.
Supervision of interns.
Provided support to the executive leadership in obtaining certifications and approvals from local and state agencies.
Contributed substantially to successful department CARF accreditation.

Social Service Provider I 06/2007 to 09/2012
Gateway Behavioral Health Services - Springfield, GA

Demonstrated ability to manage a substantial caseload.
Client advocate and implemented total consumer care as part of a treatment team.
Provided education to client in regards to mental health diagnoses.
Ensured HIPAA compliance.
Provided behavioral/emotional support and counseling.
Evaluated needs of clients and provided necessary treatment and guidance.
Frequently commended for care of consumers.
Role model in maintaining a hopeful and positive attitude in problem-solving and coping with stress and issues.
Adhered to productivity and quality assurance standards.

Paraprofessional 03/2007 to 06/2007
Gateway Behavioral Health Services - Pembroke, GA

Case management
Evaluated and provided training and education on life skills to clients, including educational and career goals.
Engaged in public relations with community agencies in order to advocate for clients.

Intern 06/2006 to 03/2007
Gateway Behavioral Health Services - Pembroke, GA

Provided case management, counseling, and education/training to clients under the supervision of program manager and professors.

Graduate Assistant-Academic Success Center 01/2006 to 07/2006
Georgia Southern University - Statesboro, GA

Supervised tutors work schedules and work ethics with the student population.
Utilized computer skills to oversee students in the computer lab and giving students information about different resources around campus.
Responsible for closing down the center daily and tasks involved with that process.

Education

Master of Science: Clinical Psychology, 2007 Georgia Southern University - Statesboro, GA
Magna Cum Laude

Bachelor of Science: Psychology, 2004 Georgia Southern University - Statesboro, GA
Magna Cum Laude; Sociology Minor

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