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Consumers Energy - Emergency Response Process Team Resume Example

Daniel Thomas
Plymouth, MI 48170
Professional Summary

Organized Dependable

Leadership ability Customer relations

Project planning

Emergency Response Process Team Apr 2014Present Consumers Energy A team put together which is made up of employees from the call center, gas side, electric side, dispatch and supervisors to dicuss the excessive emergency calls that may not be an emergency. We are trying to eliminate the wasted time in responding to calls that may not necessarily be emergencies.
Vehicle Accident Review Team Jan 2013Present Consumers Energy When a vehicle accident or anyother kind of accident occurs one member or more of the team are required to respond either to the scene or with the person that had the accident and we compile information and fill out forms on the incident.
Safety Culture Sep 2009Present Consumers Energy Our team has implemented many projects that have benefited safety for employees. This year many employees have had hip up slips caused by twisting the torso.Working with the athletic trainer we implimented a trial to use swing arms for the computers in our vehicles. It has helped tremendously with this certain up slip. these are now availible to all employees if they choose. We have also worked with the garage to make availible a side step for all vehicles which helps with related issues.
In light of the company pushing for a healthy lifestyle our workout room was in need of many up grades. Ripped and loose padding on most of the equiptment. I took this task upon myself and recovered the damaged equiptment.
In my opinion this group has helped with employee/management relations.
Hilti Qualified Operator Jan 2009Present Consumers Energy Qualifed to use a specific tool used in attaching metal to concrete.
Journeyman Card Jun 2005Present Consumers Energy Qualified to:
  • Cut, thread, or hammer pipes to specifications, using tools such as cutting torches and pipe threaders.
Certified Wardflex Installation Jul 2003Present Consumers Energy Working with and installing a specific piping called Ward Flex. Very flexible and specifically used in long gas line runs through buildings,condos and apartments.
Gas Service Department Oct 2002Present Consumers Energy Livonia, MI Have been in the gas service department for 11 1/2 years. I have years of experience in pipe fitting, installation and repair on above ground gas fuel lines inside and outside. Turning on gas supply to our customers, lighting pilots to appliances. I do inside and outside gas leak investigations, survey under ground gas lines. Interact with customers face to face on a daily basis.
Union Stewart Jun 2013Sep 2013 Consumers Energy Was a Stewart for a few months interacting and negotiating issues with co-workers and supervisors.
Meter Reader Jun 2000Oct 2002 Consumers Energy Livonia, MI physically walking from house to house reading and recording gas consumption.
High School Diploma: General / Art Jan 1985 Plymouth/Canton High Canton, MI
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Previous Companies:

  • Consumers Energy

Previous Job Positions:

  • Emergency Response Process Team
  • Vehicle Accident Review Team
  • Safety Culture
  • Hilti Qualified Operator
  • Journeyman Card


  • Plymouth/Canton High

Level of Education:

  • High School Diploma

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