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Monitronics - Emergency Dispatch Operator Resume Example

Landon Campbell
XXXX XXXXXX XXXX , Irving, TX 75060
XXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Hard working, who drives high goals in both slow and busy shifts. Active listener and persuasive with background in collections and customer service. Maintains an organized work area.  

Skills
  • Active Listening
  • Negotiation
  • Computers and Electronics
  • Active Learning
  • Spanish Language
  • Speaking
  • Active worker
Experience
Monitronics Dallas, Tx Emergency Dispatch Operator Aug 2014Present
  • Record details of calls, dispatches, and messages.
  • Handle In-bound calls.
  • Make calls to customers on received alarms. 
  • Verify safety.
  • Dispatch emergency services if needed. 
McCorvey Sheet Metal Dallas, Tx Laborer Oct 2013Present
  • Clean or prepare construction sites to eliminate possible hazards.
  • Read plans, instructions, or specifications to determine work activities.
  • Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications.
A.C.T Dallas, Tx Collection Specialist Apr 2013Oct 2013
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on student loans.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Record the calls main points on the computer as the conversation is going on.
Pete & Mac's Irving, Tx Front Desk Mar 2011Mar 2013
  • Clean and maintain lobby and common areas, such as restocking supplies.
  • Greet, register, and assign rooms to customers dogs. 
  • Make and confirm reservations via telephone.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Review accounts and charges with guests during the check out process.
  • Up-Sell room packages.
McDonald's DFW, Tx Cashier Jun 2009Oct 2010
  • Assist customers by providing information and resolving their complaints.
  • Up-Sale 
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Listen to superiors and assist in decision making.
Education
Jack E. Singley Academy Irving , Tx High School Diploma: Technology Jun 2011
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Resume Details

This is a real resume for a Emergency Dispatch Operator in Irving, Texas with experience working for such companies as Monitronics, Mccorvey Sheet Metal, Act. This is one of the hundreds of Emergency Dispatch Operator resumes available on our site for free. Use these resumes as templates to get help creating the best Emergency Dispatch Operator resume.

Previous Companies:

  • Monitronics
  • McCorvey Sheet Metal
  • ACT

Previous Job Positions:

  • Emergency Dispatch Operator
  • Laborer
  • Collection Specialist
  • Front Desk
  • Cashier

Schools:

  • Jack E. Singley Academy

Level of Education:

  • High School Diploma

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