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Rockland Embroidery & Screenprinting - Embroidery Customer Service & Sales Resume Example

Liam Johnson
XXX XXXXX XXXXXX, Mertztown, PA 19539
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary
I am seasoned in the Administrative field with more than 15 years experience in various clerical positions. I have just as many years experience using various computer programs. Strong communication skills, motivated to learn new tasks, detail oriented and dedicated are only some of the skills I bring to the table. I am looking for a position that will utilize my current skills and allow me to obtain new skills.
Skills
  • 15+ years of Administrative and Computer Experience
  • Previous Supervisory Experience
  • Excellent Communication and Problem Solving Skills
  • Works Well with a Team or Independently
  • Always Willing to Learn New Tasks
  • Excellent Time Management
  • Great Judgment and Decision Making
  • Skilled Researcher
Experience
Embroidery Customer Service & Sales 07/2011 - Present
Rockland Embroidery & Screenprinting - Topton, PA
  • Writing up embroidery orders for production approval. Contacting the customer with any questions or problems prior to the order being produced. Resolving any issues the customer may have after the order is produced and or received.
  • Assisting the General Manager with orders for our sister company. This includes matching incoming goods for orders, processing returns, problem solving, writing up embroidery and screen printing orders and general communication with the employees located in the other building
  • Matching all incoming goods to their corresponding orders for the embroidery department. Contacting customers with any discrepancies and resolving them with the customer. Managing all files in the awaiting goods area. I am also in charge of inventory for a portion of our customers that have inventory with us.
  • Process all returns for the embroidery department.
  • Daily correspondence with customers and our vendors via email, phone or in person. Correspondence includes quotes, answering questions, issuing invoices, approvals etc.
  • As a Sales Representative I recruit new business to our sister company. I assist with garment selection, decoration and placements, quotes and delivery of the customers orders (if required).
  • I utilize Microsoft Outlook, Shopworks/File Maker Pro, Word Processing and Spreadsheet Applications (Microsoft Office and Open Office).
  • Receptionist back up as needed on a 5 line phone system.
Full Case Stock & Pick, Inventory & Office Associate 10/2006 - 04/2011
Walgreens/Exel Inc - Kutztown, PA
  • Replenish pick locations and put away incoming stock with high lift reach. Entry of replenishment's and shelf stock in ICS300 system
  • Assist inventory department with counts, inventory control and reconciliations
  • Assist picking department with order selection
  • Office assistance for the picking department. Pick ticket distribution and maintenance. Radio communication for empty locations or misplaced items.
  • Assist shipping department with loading trucks
Data Entry Clerk 04/2006 - 10/2006
Elite Sportswear/Tempstar Staffing - Reading, PA
  • Data entry of customer orders
  • General office duties of copying, filing and operating mail machine
  • Assisting the Office Manager with the creation of charts and mailing lists
  • Assisting other departments as needed
Education
Certificate: Network/Internet Technician 2001 Berks Technical Institute - Wyomissing, PA
High School Diploma: General 1999 Muhlenberg Senior High School - Temple, PA
Certificate: Computer Systems Technology 1999 Reading/Muhlenberg Vo-Tech - Reading, PA
Not Complete: Criminal Justice Reading Area Community College - Reading, PA
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Resume Details

This is a real resume for a Embroidery Customer Service & Sales in Mertztown, Pennsylvania with experience working for such companies as Rockland Embroidery & Screenprinting, Walgreens, Exel Inc. This is one of the hundreds of Embroidery Customer Service & Sales resumes available on our site for free. Use these resumes as templates to get help creating the best Embroidery Customer Service & Sales resume.

Previous Companies:

  • Rockland Embroidery & Screenprinting
  • Walgreens
  • Exel Inc

Previous Job Positions:

  • Embroidery Customer Service & Sales
  • Full Case Stock & Pick
  • Inventory & Office Associate
  • Data Entry Clerk

Schools:

  • Berks Technical Institute
  • Muhlenberg Senior High School
  • Reading/Muhlenberg Vo-Tech
  • Reading Area Community College

Level of Education:

  • Certificate
  • High School Diploma
  • Not Complete

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